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Night Auditor- The Little Nell

Company: The Little Nell
Location: Aspen
Posted on: November 22, 2021

Job Description:

Company Description The city of Aspen at our front door, Aspen Mountain at our back door. And in between, a gathering place for the free-spirited. We're proud of our 5 Stars and 5 Diamonds -- hospitality is our passion. From our kitchens to our cellars, with their 20,000 bottles of wine, from the Concierges in our lobby to the Concierges on our mountains, and from family adventure to apres ski, this hotel is, guests have said, 'the Aspen of Aspen.' Job Description Summary The Overnight Auditor will perform daily audit function according to the daily audit checklist and complete tasks in a timely manner at both The Little Nell. Shift hours are 11:00 pm - 7:30 am/ Weekends are required. Essential Job Functions Act as Front Desk Receptionist, Concierge and PBX Operator during this shift Assist with guest requests and any guest services Run expected arrivals report Check wake up call sheet from PBX and verify all wake up calls have been set on the wake up call clock Continue to record wake up calls throughout evening. Make wake up calls that are for the night shift. Roll all Expected Arrivals and No shows to next day Guests still due to arrive with an amenity in the room after 11:30pm, should be removed and taken to room service Run Revenue Center Detail Verify all Retail outlet charges are posted Post overnight parking charges Roll hotel date Post room and tax Back up computer system, coordinate w/SLC auditor Print and distribute House Reports Submit unaudited reports to hotel outcue Submit audit Start interfaces Be completely familiar with all emergency procedures * Act responsibly and in accordance with policies and procedures in the event of an emergency. Additional Job Duties * Make Manager aware of guests comments and complaints Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook Report to shift on time Comply with all policies and procedures for the Front Desk department, The Little Nell, and Aspen Skiing Company Is familiar with hotel fire and safety procedures. Assist in emergency and security procedures as directed by management Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand Answer incoming internal and external phone calls, as well as additional PBX (phone operator) duties as needed Qualifications Knowledge of Hotel Front Desk Responsibilities Desire to work nights Be a self-starter and be able to work without supervision Excellent customer service experience Additional Information Physical Demands Must be able to stand for entire shift Assist security with guest emergencies and fire emergency Able to lift heavy objects (25-50 pounds) Typing and computer skills The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.? Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.? ? ? This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen Skiing Company / The Little Nell / Limelight Hotel is an equal opportunity employer. For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits**by Jobble

Keywords: The Little Nell, Aspen , Night Auditor- The Little Nell, Accounting, Auditing , Aspen, Colorado

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