Social Media & Community Manager - ASPENX

Company: Aspen Skiing Company
Location: Aspen
Posted on: January 7, 2022

Job Description:

Company Description

ASPENX, the new premium retail and experiential concept brand from Aspen Skiing Company, will debut this winter 2021-22. Informed by Aspen's iconic destination, the brand will include the first clothing line developed by a ski resort and will launch with limited-edition custom collaborations. ASPENX's first physical store will open in Aspen's Gondola Plaza in mid-December and also offer one-of-a-kind rental and retail experiences and special events to build connections, create new perspectives, and serve as a hub for Aspen's community of thought leaders.

Job Description

Job Description

The Social Media & Community Manager oversees our social media which is our brand's first and most frequent point of contact with the world; as the voice of ASPENX, the Social Media & Community Manager will expertly craft messages about our products, experiences, core offerings, brand values and differentiators across multiple channels and mediums (including but not limited to Instagram, Facebook, TikTok, Twitter, LinkedIn, YouTube). This role will be responsible for shaping and executing ASPENX' social media and influencer strategy, from brainstorms to postmortems, in alignment with overarching brand, marketing and digital strategies and goals. Our ideal candidate is a community-minded relationship builder who lives and breathes social media both personally and professionally, with impeccable copywriting skills, a deep understanding of data analytics, and a desire to always be part of the action. This position can work remotely from the following states; Colorado, Idaho & Georgia only.

Essential Job Functions

• Daily management of all aspects of ASPENX' social media accounts including timely posting, moderating, engaging and providing customer service when necessary
• Define purpose, audience, and goals for existing and new social channels, then develop end-to-end content strategies and calendars for each
• Lead all aspects of social media content planning and creation, from creative brainstorm to production and execution across all platforms
• Work closely with content and creative team to align on overarching content strategy, marketing plans and brand voice and messaging
• Monitor, organize and regularly report on data and insights gathered from Google, Meltwater and other social tools to discover unique insights and opportunities to continuously improve social strategy month over month
• Collaborate with internal departments to represent their needs and initiatives, including revenue centers, PR team, sustainability team, etc.
• Develop in-depth, long-term influencer strategy and program to grow following, increase brand awareness, and drive revenue
• Build, manage and grow a network of influencers across channels; lead in identifying the right partners and opportunities for the brand
• Develop itineraries, meet influencers face-to-face and give mountain/properties tours when necessary, follow up with each visitor for deliverables
• Shoot photos and videos for social media, create graphics and templates, curate existing photo and video content as needed
• Live social coverage of events throughout the year, including some weekends and evenings
• Build strong relationships with photographers and videographers to collaborate on and collect timely content
• Build meaningful connections with our target audiences, increasing social engagement, following, and brand affinity
• Collaborate with media agency and digital team on paid social media strategy, tactics, implementation and optimization
• Continually stay ahead of the curve on best practices, platform updates and changes, algorithms and what's next on the social media horizon
• Stay on top of (and communicate with the team) what's trending, timely and on-brand within each channel and the industry as a whole
• Research/follow competitors and brands that are active in social and report on competitive landscape
• Grow and maintain relationships with partners across all channels
• Assist in managing social media and influencer budget
• Other duties and responsibilities as assigned
  The budgeted salary range for this position starts at $51,835. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.
  
  Qualifications
  
  • Bachelor's degree in marketing, social media, communications or related field
  • 3-5 years of experience in the field of marketing and social media required, with expert knowledge across key social channels and platforms
  • Proven experience growing social media for a well-known brand with an active social media presence
  • Proven experience leading influencer programming for a well-known brand with an active social media presence
  • Demonstrated track record utilizing multiple social platforms to build awareness, engage new and existing customers and increase sales
  • Strong copywriting and impeccable proofreading skills, with the ability to transform long-form web and newsletter copy into engaging, punchy social captions and stories
  • High-level written and verbal communication skills for relationship-building and problem-solving
  • Ability to work in a fast-paced, ever-changing environment, with great time management skills and the ability to multitask and reprioritize quickly and often
  • Knowledge of Adobe Creative Suite
  • Knowledge of photography and video production, from shoot to post-production and delivery
  • Experience working in social media management platforms such as Meltwater and Pixlee
  • Experience with Facebook Ads Manager and/or Facebook Business Manager
  • Outdoor industry and/or ski resort experience preferred
    Additional Information
    
    Supervision Given And Received
    
    Supervision Given: This position has no supervisory responsibilities
    
    Supervision received: Works under general supervision of the Hospitality Retail Manager. Receives continuing or individual assignments according to supervisor's directions and may perform routine tasks. Expectations of the quality, quantity and deadlines are clearly set. Instructions, advice and assistance available as needed. Work is reviewed on demand or during scheduled check-ins.
    
    Work Environment and Physical Demands
    
    Ability to be on your feet, kneel and bend for extended periods of time
    
    Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces
    
    Must be able to lift, push or pull up to 50 lbs. individually or with assistance.
    
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.--- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.--- ------
    
    This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
    
    Aspen Skiing Company / The Little Nell / Limelight Hotel is an equal opportunity employer.
    
    For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits
    
    As of November 15 2021, Aspen Skiing Company, The Little Nell, and The Limelight Hotels will require all active employees to be fully vaccinated in the workplace. Read more about this policy via our employee safety page here

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