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Engineering Coordinator, Room Attendant, Turndown Attendant

Company: The Little Nell
Location: Aspen
Posted on: February 5, 2020

Job Description:

Start your dream job immediately!Now Hiring Enthusiastic Team Members!- Engineering Coordinator- Room Attendant- Turndown Attendant- Housekeeping Supervisor- ConciergeEssential Functions of the Concierge?Job?Fill all reasonable guest requests or requirements?Anticipate guest service needs?Discretion will be used at all times concerning guest activities and special requests?Coordinate guest requests for hotel transportation with drivers during each work shift to ensure the smooth arrival and departure of hotel guests and keep constant communication with drivers?Contact future guests in advance of arrival for transportation needs and special requests, to include dinner reservations, cultural events, activities, and spa/beauty appointments?Develop relationships with restaurants, shops, clubs, barber and beauty salons, car rental agencies, florists, health clubs, recreational vendors, ticket outlets, etc. to help facilitate all guest requests?Is aware at all times of the scheduled activities in the city, i.e. theater, the arts, special exhibits, concerts, shows, sports and leisure activities; establishes close contacts with appropriate people in all of these areas?Recommends hotel restaurant, bar and other services and is aware of hours of operation and assists guests in securing reservations?Receives messages, packages, faxes, ect. for in-house and arriving guests and arranges for appropriate delivery?Properly handles guest mail, telefaxes, fax, flowers etc. and arranges for appropriate deliveries or storage according to procedures, and posting charges to guest room as required?Arrange sale of stamps, mailing of letter and packages, process Federal Express and UPS for guests, as well as handle fax transactions, copying, rental of business equipment?Facilitate requests for luggage handling and shipping of same, posting charges to guests room account as required?Assist guests with lost baggage claims and provide guest amenities as needed?Coordinate guest ski delivery with ski concierge?Arrange pick-up and delivery of guest laundry and valet with the laundry department?Expedite guest housekeeping and maintenance requests to appropriate departments and follow up with guest to confirm satisfaction?Follow up with guests after check-in to reiterate guest services available and to review? prearranged itineraries?Know about all daily hotel functions, location and times for appropriate guest direction?Keep guest services department well informed of any guest or employee service problems that arise?Ensures guest amenities are complete and operable, e.g., backgammon games, overnight kits, strollers, children?s games.?Reports deficiencies to managementBenefits

  • Medical/Dental Insurance
  • Ski Pass Training
  • Paid Time Off
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Keywords: The Little Nell, Aspen , Engineering Coordinator, Room Attendant, Turndown Attendant, Engineering , Aspen, Colorado

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