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Assistant Restaurant Manager

Company: Marriott International
Location: Aspen
Posted on: January 9, 2022

Job Description:

Posting Date Dec 20, 2021Job Number 21150705Job Category Food and Beverage & CulinaryLocation The St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States VIEW ON MAPBrand St. Regis Hotels & ResortsSchedule Full-TimeRelocation? NPosition Type ManagementLocated Remotely? NThe St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York's Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis. JOB SUMMARY -- - Entry level management position that is assists in the daily operations in Restaurants/Bars and Room Service. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where applicable. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed. -- - CANDIDATE PROFILE -- - Education and Experience -- - - High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR -- - - 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. -- - CORE WORK ACTIVITIES -- - Assisting in Management of Restaurant Team -- - - Handles employee questions and concerns. -- - - Monitors employees to ensure performance expectations are met. -- - - Provides feedback to employees based on observation of service behaviors. -- - - Assists in supervising daily shift operations. -- - - Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. -- - - Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. -- - Conducting Day-to-Day Restaurant Operations -- - - Ensures all employees have proper supplies, equipment and uniforms. -- - - Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. -- - - Assists in ensuring compliance with all restaurant policies, standards and procedures. -- - - Monitors alcohol beverage service in compliance with local laws. -- - - Assists in achieving or exceeding budgeted goals. -- - - Performs all duties of restaurant employees and related departments as necessary. -- - - Opens and closes restaurant shifts. -- - Providing Exceptional Customer Service -- - - Interacts with guests to obtain feedback on product quality and service levels. -- - - Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. -- - - Encourages employees to provide excellent customer service within guidelines. -- - - Handles guest problems and complaints, seeking assistance from supervisor as necessary. -- - - Strives to improve service performance. -- - - Sets a positive example for guest relations. -- - - Assists in the review of comment cards and guest satisfaction results with employees. -- - - Meets and greets guests. -- - Assisting in Human Resource Activities -- - - Supervises on-going training initiatives. -- - - Uses all available on the job training tools for employees. -- - - Communicates performance expectations in accordance with job descriptions for each position. -- - - Coaches and counsels employees regarding performance on an on-going basis. -- - This position offers health care benefits, flexible spending accounts, 401(k) plan, accrued paid time off (including sick leave), life insurance, disability coverage, other life and work wellness benefits and may include incentive compensation. -- -Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The salary range for this position is $39,413 to $73,701 annually. Marriott International is an equal opportunity employer.-- -We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.-- -We are committed to non-discrimination on-- -any-- -protected-- -basis, such as disability and veteran status, or any other basis covered under applicable law.

Keywords: Marriott International, Aspen , Assistant Restaurant Manager, Executive , Aspen, Colorado

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