Spa Manager $1,000 Sign On Bonus - The St. Regis (21146855)
Company: Marriott International, Inc.
Posted on: January 13, 2022
Live Fully at Marriott International #1 Leader in
At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
The St. Regis Aspen Resort located at 315 E Dean St, Aspen, CO,
81611 is hiring a Spa Manager $1,000 Sign On Bonus.
Position has responsibility for supervising and coordinating
activities of employees delivering spa services, including salon,
skin care, program coordination, reservations, reception desk,
massage and locker room areas. Position focuses on ensuring guest
and employee satisfaction and achieving the operating budget.
Education and Experience
High school diploma or GED; 2 years experience in the spa, guest
services, or related professional area.
CORE WORK ACTIVITIES
Supporting Management of Spa Operations and Budgets
Assumes the responsibilities of the Spa Director in his/her
Ensures all employees have the proper supplies, equipment and
Comprehends budgets, operating statements and payroll progress
reports as needed to assist in the financial management of
Manages supplies and equipment inventories within budget.
Maintains cleanliness of spa and related areas and equipment.
Understands the impact of departments operations on the overall
property financial goals and objectives and managing to achieve or
exceed budgeted goals.
Ensuring and Delivering Exceptional Customer Service
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and
Handles guest problems and complaints.
Empowers employees to provide excellent customer service.
Emphasizes guest satisfaction during all departmental meetings and
focusing on continuous improvement.
Strives to improve service performance.
Conducting Human Resources Activities
Solicits employee feedback, utilizing an open door policy and
reviewing employee satisfaction results to identify and address
employee problems or concerns.
Ensures employees understand expectations and parameters.
Brings issues to the attention of the department manager and Human
Resources as necessary.
Observes service behaviors of employees and providing feedback to
Participates in employee progressive discipline procedures.
Participates in an on-going employee recognition program.
Reviews comment cards and guest satisfaction results with
Supports a Spa orientation program for employees to receive the
appropriate new hire training to successfully perform their
Supervises on-going training initiatives and conducting training
Establishes and maintains open, collaborative relationships with
employees and ensuring employees do the same within the team.
Celebrates successes and publicly recognizes the contributions of
Ensures property policies are administered fairly and consistently,
disciplinary procedures and documentation are completed according
to Standard and Local Operating Procedures (SOPs and LSOPs) and
support the Peer Review Process.
Assists the Spa Director in managing the day-to-day operations of
the spa as necessary.
This position offers health care benefits, flexible spending
accounts, 401(k) plan, accrued paid time off (including sick
leave), life insurance, disability coverage, other life and work
wellness benefits and may include incentive compensation. Benefits
and incentive compensation may be subject to generally applicable
eligibility, waiting period, contribution, and other requirements
and conditions. The salary range for this position is $52,050 to
Apply now at
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc. and Great Places
to Work Institute, among others.
Chat, engage and follow us on social media. - Facebook - Twitter -
LinkedIn - Instagram
Visit marriott.com/careers to learn more about our workplace
culture and career opportunities.
Marriott International is an equal opportunity employer. We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Aspen , Spa Manager $1,000 Sign On Bonus - The St. Regis (21146855), Executive , Aspen, Colorado
Didn't find what you're looking for? Search again!