Assistant Food and Beverage Operations Manager
Posted on: September 21, 2022
Additional Information Sign-on Bonus and Housing AllowanceJob
Number 22142974Job Category Food and Beverage & CulinaryLocation W
Aspen, 550 South Spring Street, Aspen, Colorado, United
StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition
Type ManagementJOB SUMMARYAssists with supervising food and
beverage/culinary daily operations. Responsibilities include
ensuring guest and employee satisfaction while maintaining the
operating budget. Ensures standards and legal obligations are
followed.CANDIDATE PROFILEEducation and Experience High school
diploma or GED; 3 years experience in the food and beverage,
culinary, or related professional area.OR 2-year degree from an
accredited university in Food Service Management, Hotel and
Restaurant Management, Hospitality, Business Administration, or
related major; 1 year experience in the food and beverage,
culinary, or related professional area.CORE WORK
ACTIVITIESAssisting in Managing Day-to-Day Operations Assists in
the ordering of F&B supplies, cleaning supplies and uniforms.
Supervises daily F&B shift operation and ensures compliance
with all F&B policies, standards and procedures. Supports and
supervises an effective monthly self inspection program. Operates
all department equipment as necessary and reports malfunction.
Supervises staffing levels to ensure that guest service,
operational needs, and financial objective are met. Encourages and
builds mutual trust, respect, and cooperation among team members.
Develops specific goals and plans to prioritize, organize, and
accomplish your work. Celebrates and fosters decisions that result
in successes as well as failures. Communicates areas that need
attention to staff and follows up to ensure understanding.
Coordinates cleaning program in all F&B areas (including
General clean), identifying trends and making recommendation for
improvements. Follows property specific second effort and recovery
plan. Stays readily available/ approachable for all team members.
Demonstrates knowledge of the brand specific service
culture.Ensuring Exceptional Customer Service Provides services
that are above and beyond for customer satisfaction and retention.
Serves as a role model to demonstrate appropriate behaviors.
Manages day-to-day operations, ensuring the quality, standards and
meeting the expectations of the customers on a daily basis. Takes
proactive approaches when dealing with guest concerns. Sets a
positive example for guest relations. Stays readily available/
approachable for all guests. Reviews comment cards and guest
satisfaction results with employees. Responds in a timely manner to
customer service department request.Additional Responsibilities
Provides information to supervisors and co-workers by telephone, in
written form, e-mail, or in person. Analyzes information and
evaluates results to choose the best solution and solve problems.
Performs hourly job function if necessary. Extends professionalism
and courtesy to team members at all times. Comprehends budgets,
operating statements and payroll progress report.The hourly pay
range for this position is $20.84 to $35.43 and offers health care
benefits, flexible spending accounts, 401(k) plan, accrued paid
time off (including sick leave where applicable), life insurance,
disability coverage, other life and work wellness benefits and may
include incentive compensation. Benefits and incentive compensation
may be subject to generally applicable eligibility, waiting period,
contribution, and other requirements and conditions.Marriott
International is an equal opportunity employer. We believe in
hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.Boldly coloring outside
the lines of luxury, W turns the traditional notion of the
extravagant hotel on its head. Our irreverent attitude and taste
for excess redefine revelry for the modern jet set. Our guests have
a lust for a life less ordinary that drives them to demand more,
experience it all, and hit repeat.We share our guests passions,
providing insider access to whats new and whats next. Moderation is
not in our vocabulary and we know that lust for life demands more,
not less. W guests soak it in and live each day with a mantra:
Detox.Retox.Repeat. If youre ready to create the energetic W scene
that is magnetic to everyday disruptors around the world, then we
invite you to explore a career with W Hotels.
Keywords: Marriott, Aspen , Assistant Food and Beverage Operations Manager, Executive , Aspen, Colorado
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