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Employee Housing Program Director

Company: Aspen Valley Hospital
Location: Aspen
Posted on: March 9, 2023

Job Description:

Company Overview:

Embrace the adventure of a career at Aspen Valley Hospital. Aspen Valley Hospital is a twenty-five-bed community hospital that represents the best of two worlds - the warmth and friendliness of a small town and the technical expertise of a major medical center. Our award-winning hospital, nestled in the heart of Aspen, CO, includes a team of more than 500 people dedicated to making a difference for our patients, families, and community. Nationally we are recognized for providing some of the most exceptional patient care of any hospital across the country.

AVH requires the initial series of COVID-19 vaccinations for all staff.

This Position Offers:

Highly competitive pay, comprehensive benefits package (including generous PTO, health insurance within your first 30 days, retirement), being part of a very cohesive & supportive team, and four of North America's top ski resorts at your doorstep.

Job Overview:

Oversees and manages the AVH Employee Housing Program, including short and long-term rental units. Manages income forecasting, rent collections and related coordination with the finance & accounting team. Maintains current leases and extensions with employees and Travelers/Contractors, and also Master Leases with community landlords. Enforces all rules and regulations related to hospital, city and county guidelines. Works collaboratively with hospital recruitment team to ensure needs of the organization are being met through housing placement of key positions. Supervises Employee Housing team, including but not limited to AVH Employees and contractors. Manages the daily maintenance issues related to Employee Housing, including the upkeep of buildings, grounds, landscaping, snow removal, repair and general upkeep of all Employee Housing units owned or leased by Aspen Valley Hospital. Balances the near-term Housing Operations with the long-term Strategy of security affordable housing for roughly half of our employee base.

Leadership Responsibilities:

  • Personnel Management - Manage department staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
  • Fiscal Responsibility - Develop business case justifications and cost/benefit analysis for Department spending and initiatives. Develop and review budgets for department and ensure compliance with stated goals, guidelines, and objectives.
  • Regulatory & Accreditation Compliance - Develop and implement Department policies and procedures.
  • Departmental Quality & Performance Improvement - Develop and implement strategies to continually improve quality and performance of the department as it relates to the mission and goals of the organization. Long Term Strategic Management:
    • Strategic planning for Long Term Housing needs, collaborating with other entities as needed
    • Implementation of long-term housing plan
    • Conducts housing assessments as needed; makes recommendations to leadership Primary Scope of Responsibilities:
      • Maintains roster of both AVH-owned units, and also the solicitation and maintenance of lease-through units, both of while combine to form our "AVH Housing pool".
      • Maximizes housing utilization to meet organizational goals by working closely with all involved parties to determine overall needs, including: Human Resources, managers, seasonal or agency staff, locum tenens and long-term tenants.
      • Works directly with Recruiting and/or prospective employees on potential housing needs, providing resources as needed and excellent customer service.
      • Collaborates with Director of Facilities & Director of Project Management to develop capital budget for long term housing projects and needs.
      • Collaborates with community stakeholders and other entities to develop opportunities to potentially increase employee housing inventory, including but limited to the design, rollout, and maintenance of a "community housing portal"
      • Works with the Finance team to ensure monthly rents, deposits and refunds are received and accounted for in a timely manner.
      • Prepares all employee/traveler lease agreements, correspondence and general documentation for the department. Also manages "master leases" with outside organizations or landlords related to our lease-through pool. Streamlines processes as needed and appropriate for increased efficiency and key stakeholder satisfaction.
      • Enforces rules and regulations for employee housing units. Ensures specific agreements with tenants are met.
      • Communicates effectively and timely with tenants, Engineering, contractors, HR and Senior Management with ongoing concerns or issues. Responds to requests/issues in a timely manner with all other directors/staff as needed.
      • Manages daily operational needs and activities related to preventative maintenance, repairs, grounds, safety and health hazards; establish priorities for maintenance and special projects. This may be through our team, or through subcontracted organizations.
      • Establish and implement departmental policies, goals, objectives, and procedures for all department staff.
      • Prepare budgets (including capital requests) and review and approve employee housing maintenance and operations requisitions within budgetary limitations.
      • Chair the Employee Housing Committee and coordinate meetings as needed including logistics, committee composition, review materials, and any follow up actions.
      • Proactively identify all necessary housing upgrades and construction/remodel needs and develop plan to execute in coordination with Director of Project Management. Including, but not limited to: definition of project scope, timeline, planning for impacted residents, etc.
      • Ensures upkeep of buildings and grounds, including landscape maintenance and snow removal. Contracts and supervises upgrades to housing units.
      • Records pertinent documentation in accordance with regulatory requirements, professional standards and hospital policy.
      • Adheres to federal, state and hospital rules and regulations concerning HIPAA privacy and security.
      • Follows Hospital compliance plan and policies, including the Code of Conduct.
      • Participates in required training for compliance related activities (HIPAA, Compliance, Patient Safety, TJC, etc.) Population Specific Criteria:
        • Demonstrates the ability to assess and interact with customers of all ages, recognizing language and learning barriers, and technology challenges.
        • Able to state his/her duties during a code pink drill. Minimum Qualifications & Requirements:
          • 5-7 years of housing management or other relevant experience preferred
          • Strong interpersonal and communication skills required
          • Ability to problem solve with creative and individualized approaches
          • Ability to prioritize and plan effectively, including multitasking
          • Knowledge of community resources & is a brand ambassador for AVH in the Roaring Fork housing community
          • Ability to work independently
          • Current Colorado driver's license
          • Relatively high degree of analytical abilities
          • Demonstrated knowledge of safety procedures
          • Ability to read and communicate effectively in English Education/Certification Requirements:
            • Bachelor's degree preferred

              Benefits & Compensation:

              Hire-in rates of pay are based upon the relevance of years of experience, education and certifications. Our talent acquisition team will help you understand how your direct experience will be considered.

              Pay range for new hires: $87,193 - $113,380

              Our comprehensive benefits package includes generous paid time off, health insurance within your first 30 days, and retirement, which can be viewed here .

Keywords: Aspen Valley Hospital, Aspen , Employee Housing Program Director, Executive , Aspen, Colorado

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