Director of Operations - $100,000 - 140,000/year
Company: Aspen Meadows Resort
Location: Aspen
Posted on: September 20, 2023
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Job Description:
POSITION OBJECTIVE
Assist the General Manager in administering and managing the
hotel's operation, maintaining established costs and quality
standards. Responsible for the hotel operation in the absence of
the General Manager. Participate in total hotel management as a
member of the hotel Executive Committee.
ESSENTIAL JOB FUNCTIONS
-Plan, organize, staff, direct and control the hotel and operate
the hotel in the absence of the General Manager following Company
policies and procedures.
-Develop maximum profits through cost and labor control; maintain
the highest standard of services to the guests, including
maintenance and cleanliness for the guests' rooms and associated
facilities; maintain the highest standards of security for hotel
patrons and employees and maintain the highest standards of quality
and service.
-Carry out all Company policies and prepare reports established by
Salamander Hotels and Resorts and the General Manager; conduct
employee performance evaluations as prescribed and ensure that all
employees are trained for their positions to maximize service,
production and efficiency; control staffing, maximize profits,
control costs and ensure the security of the operation.
-Clearly describe, assign, and delegate responsibility and
authority for the operation of the various sub-departments under
his/her supervision; conduct appropriate meetings and coordinate
with the other department heads to ensure that proper communication
leads to guest satisfaction and maximum profit and
productivity.
-Direct and coordinate the Rooms Division operations in conjunction
with the General Manager to meet the daily needs of the hotel,
including, but not limited to, staffing, forecasting, controlling,
and supervision.
-Direct and coordinate with the Director of Housekeeping to ensure
that housekeeping procedures are established to maximize
production, regulate linen and housekeeping supplies and to ensure
the cleanliness of the facility. Certify that procedures and
controls are implemented for the laundry operation.
-Direct and coordinate the Food & Beverage operations of the hotel
to ensure maximum profits, at the highest standard of service and
quality, including food production, equipment use and control,
banquet service, room service, beverage service, restaurant service
and food and beverage purchasing. Ensure the cleanliness of all
food and beverage facilities including the restaurant, lounges,
banquet rooms, storage rooms and kitchen.
EDUCATION/EXPERIENCE
Bachelor's Degree or equivalent education/experience required. Four
to five years of related experience.
REQUIREMENTS
The individual must possess the following knowledge, skills and
abilities and be able to explain and demonstrate that he or she can
perform the essential functions of the job, with or without
reasonable accommodation, using some other combination of
knowledge, skills, and abilities:
-Must be able to speak, read, write and understand the primary
language(s) used in the workplace.
-Must be able to read and write to facilitate the communication
process.
-Requires good communication skills, both verbal and written.
-Most tasks are performed in a team environment with the employee
acting as a team leader. There is minimal direct supervision.
-Must possess basic computational ability.
-Must possess basic computer skills.
-Advanced knowledge of the principles and practices within the
Rooms and Food & Beverage disciplines, including experiential
knowledge for management of people and complex problems.
-Ability to study, analyze and interpret complex activities and/or
information in order to improve new practices or develop new
approaches.
-Ability to make decisions with only general policies and
procedures available for guidance.
-Ability to apply supervisory/management soft skills.
-Must possess communication skills in terms of the ability to
negotiate, convince, sell and influence professionals, employees
and/or hotel guests.
-Thorough knowledge of federal, state and local laws governing
equal employment opportunity and civil rights, occupational safety
and health, wage and hour issues, and labor relations, including,
but not limited to the following statutes and their state and local
analogues (where applicable): Title VII, ADEA, Equal Pay Act,
Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.
PHYSICAL DEMANDS
-Most work tasks are performed indoors. Temperature is moderate and
controlled by hotel environmental systems.
-Must be able to sit at a desk for up to 8 hours per day. Walking
and standing are occasionally required.
-Must be able to exert well-paced ability to reach other
departments of the hotel on a timely basis.
-Must be able to lift up to 15 lbs. occasionally.
-Must be able to push and pull carts and equipment weighing up to
of 250 lbs. occasionally.
-Requires grasping, writing, standing, sitting, walking, repetitive
motions, listening and hearing ability and visual acuity.
-Vision occurs continuously with the most common visual functions
being those of near vision and depth perception.
-Requires manual dexterity to use and operate all necessary
equipment.
-Must have finger dexterity to be able to operate office equipment
such as computers, printers, 10-key adding machine, multi-line
touch tone phone, filing cabinets, FAX machines, photocopiers,
dolly and other office equipment as needed.
Benefits for full-time employees include but are not limited to the
following with an employee contribution: Medical, Dental, Vision,
Short-term Disability, and Long-term Disability after 90 days of
employment. Employer-provided Basic Life Insurance and Basic
AD&D are provided after 90 days of employment. 401K eligibility
is available to full-time employees after 90 days of employment,
and part-time employees after working 1000 total hours. Currently,
401K Match is $0.50 on the $1.00 of an employee's contribution up
to 6%; there is a 5-year vesting period.
Salamander Hotels & Resorts is an equal opportunity employer. All
aspects of employment including the decision to hire, promote,
discipline, or discharge, will be based on merit, competence,
performance, and business needs. We do not discriminate on the
basis of race, color, religion, marital status, age, national
origin, ancestry, physical or mental disability, medical condition,
pregnancy, genetic information, gender, sexual orientation, gender
identity or expression, veteran status, or any other status
protected under federal, state, or local law. Salamander is a
drug-free workplace and participant in E-Verify.
Keywords: Aspen Meadows Resort, Aspen , Director of Operations - $100,000 - 140,000/year, Executive , Aspen, Colorado
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