Lab Assistant -
Company: Aspen Valley Hospital
Posted on: October 21, 2018
Assists the laboratory by performing phlebotomies and all standard laboratory procedures.
Must be willing to work a variety of shifts and days (including weekends)
I CLINICAL PROCESS & PRACTICE SKILLS
Fully competent in primary role on unit; performs patient and family assessment and problem identification, plans care accordingly, implements and evaluates plan of care so that problems are resolved.
Adheres reliably to all accepted patient safety standards.
Identifies and promotes new learning around changing patient safety standards of practice.
Serves in advocacy role; encouraging active involvement of patient and family in their care.
Prioritizes patient's situations and takes appropriate action in an efficient, effective manner.
Makes value-added resource decision for patient care with respect to supplies, equipment and acuity of care.
II PATIENT TEACHING
Keeps patients informed regarding what to expect pre/during/post procedure
Provides individualized patient and family education consistent with patient's learning style, readiness to learn and self care needs
Evaluated the effectiveness of patient learning
III COMPLIANCE WITH RULES, REGULATIONS AND POLICIES
Records pertinent clinical documentation in accordance with regulatory requirements, professional standards and hospital policy.
Adheres to federal, state and hospital rules and regulations concerning HIPAA privacy and security.
Follows Hospital compliance plan and policies, including the Code of Conduct.
Participates in required training for compliance related activities (HIPAA, Compliance, Patient Safety, TJC, etc.)
IV PROFESSIONAL DEVELOPMENT & INTEGRATION
Demonstrates responsibility and accountability for own professional decision making.
Develops professional goals and diversity of responsibilities within practice; consistent with hospital mission and goals
Demonstrates role awareness and seeks individualized/department specific continuing education that improves patient care or professional practice.
Able to express values around patient/family centered care and assists others to achieve shared understanding.
Active participant in quality improvement processes.
Participates and contributes to unit meetings and activities.
Identifies need to seek out additional information when needed and apply relevant findings to practice
V SERVICE EXCELLENCE & CUSTOMER SERVICE
Demonstrates purposeful service excellence through exceeding patient and co-worker expectations.
Represents the department and hospital as a dedicated, courteous and responsive employee.
VI UNIT SPECIFIC DUTIES & RESPONSIBILITIES
Exercises the most desirable customer service demeanor and professionalism in all communications, duties and attire while interfacing with patients, physicians, staff, business-related contacts and visitors. Is thoroughly versed in Hospital and applicable HIPPA regulations and is especially sensitive to, and mindful of, patient confidentiality in all scenarios. Acknowledge and greets customers in a courteous manner with-in 15 seconds of presentation. Responds in a courteous manner to all in-person contacts, greets all patients, staff, and general public as they enter and leave the hospital. Ensures customers are informed of procedures, anticipates customer needs, communicates if delays occur and provides updated information. Work with customers to satisfy or address their needs while waiting procedures. Seek to provide assistance with special problems or complaints
Answers all incoming external and internal calls by clearly stating the facility and employee name, screens calls, refers them to the appropriate department or person, and paging if necessary
Performs in-patient, out-patient and emergency room phlebotomies using established laboratory techniques, including proper needle disposal and safety measures, IV starts with competency, documents specimen rejection, responsiveness to prioritize workload
Perform laboratory procedures as assigned, for specimen handling and processing, sending out reference labs and protocols, documented training and certified in packaging and shipping of infectious material following state, federal and local regulations, test analysis, reporting, maintaining records of patients test results, assisting pathologist for frozen sections
Proficient in entering and understanding Laboratory orders including standing orders, scheduling protocols autologous, therapeutic, outpatients and coordinates with diagnostic scheduling, diagnostic coding, CPT's, ICD9, physician authorization per AVH bylaws, specialized testing and kit orders, misc. orders, primary reference lab protocols, process and assist specimen processing. Informs and educates patients on all new insurance information updates and mandatory Advanced Beneficiary Notice Form, Medically Necessity requirement through Medicare and Managed care providers, and scheduling protocols
Delivers, documents, and oversees patient care in accordance with AVH policy, procedures, protocol, and CAP, AABB, FDA or CMS standard interpretative. Demonstrates ability to prioritize all aspects of patient safety and the national Safety Goal requirements. (Hand washing, 2 identifiers and armbands, and reporting of critical values) Participates in overall department and facility quality improvement plan as requested
Implements correct charges procedures and monitors daily for accurate charging in the department. Participates to prioritize any charge master changes, corrections, updates, or additions
POPULATION SPECIFIC CRITERIA
Demonstrates the ability to assess and interact with customers and families using theories of human growth and development, family systems and cultural background.
Matches interactions and activities according to developmental level and emotional state.
VII CORE VALUES
Patient Centered:is passionate about patient care, creating positive impressions on a consistent basis and exceeding our patients' expectations. Exhibits courtesy and sensitivity to the needs of patients and their families, responds with a sense of urgency to patient problems, anticipates patient requirements, responds proactively and places the patient's safety above all else.
Teamwork:works collaboratively with physicians and other staff and assists whenever possible. He/she openly shares information, provides feedback and participates in appropriate decision making as part of a team of healthcare professionals. Hospital and departmental objectives are placed ahead of individual agendas
Respect for Others:actively listens to others, takes other opinions into account, and communicates openly and honestly. He/she demonstrates respect for others by being timely with communications, completion of tasks, and meeting attendance. The employee is respectful of all physicians, colleagues, patients, visitors, and other stakeholders
Accountability:takes responsibility for his/her actions, abides by the hospital's guiding philosophies and policies, and follows through on commitments and physician orders. He/she provides complete and accurate information to the Physician and/or other members of the work team. takes personal pride and ownership in the quality of care and services provided to all internal and external customers
Integrity:is truthful, trustworthy, and principled. He/she demonstrates character, conviction, and honest and ethical behavior in all interactions with others. The employee's word can be trusted. Behavior is consistent with these AVH Core Values
- Familiarity with medical terminology and hospital procedures.
- Working knowledge of reagent stability and storage. LICENSE/REGISTRATION/CERTIFICATIONS
- Certified Phlebotomist or at least three years phlebotomy experience and knowledge of the latest phlebotomy technique preferred and encouraged within one year of employment.
- Current BLS Certification within six months of hire. KNOWLEDGE AND SKILL REQUIREMENTS
- Ability to concentrate and show attention to detail
- Relatively high degree of analytical abilities
- Strong interpersonal skills required
- Ability to work independently LANGUAGE SKILLS
- Ability to read and communicate effectively in English
- Spanish preferred WORKING CONDITIONS
- Normal patient care environment with little exposure to excessive noise, dust and temperature
- May be exposed to communicable diseases through normal or careless performance of responsibilities
- May be exposed to mechanical dangers associated with mechanical devices
- May be exposed to stressful situations PHYSICAL DEMANDS
On-the-job time is spent in the following physical activities.
- Percent of Time-
Talk or hear: 20%
Use hands to finger, handle or feel: 20%
Push or pull: 00%
Stoop, kneel, crouch or crawl: 10%
Reach with hands and arms: 10%
Taste or smell: 00%
This job requires that weight be lifted or force be exerted. - Yes/ No -
Up to 10 pounds: yes
Up to 25 pounds: yes
Up to 50 pounds: no
Up to 100 pounds: no
More than 100 pounds: no
This job has vision requirements as follows: - Yes/No -
Clear close vision: yes
Clear distance vision: yes..... click apply for full job details
Keywords: Aspen Valley Hospital, Aspen , Lab Assistant -, Healthcare , Aspen, Colorado
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