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RN - ENT Clinic

Company: Aspen Valley Hospital
Location: Aspen
Posted on: October 26, 2018

Job Description:

Full-time, Monday thru Friday, 40 hours/week. Full Benefits. MUST be comfortable working in a high-pace clinic. The ENT/Ophthalmology Clinic RN provides professional nursing care in accordance with known/accepted standards of practice and AVH policy under the direction of the physician and/or physician assistant. This employee will utilize the Nursing Process to assess, plan, implement and evaluate nursing care. The RN will monitor current evidence based practices and update clinic policy in conjunction with the Outpatient Clinics Director. Duties include facilitating clinic operations including clinic preparation, maintaining clinic flow, cleaning exam rooms between patients and cleaning dirty instruments according to policy. Accurate completion and documentation of RN/MA clinic note including vital signs, chief complaint and assessment as appropriate. Assist MD with procedures, surgery scheduling, and diagnostics scheduling. Provide patient education as appropriate and complete the patient discharge process at the end of each visit. Answer patient phone calls and prescription refill requests in a timely manner. Facilitate implementation of the Otolaryngologist and/or Ophthalmologist treatment plan. Communicate and coordinate information in a knowledgeable and courteous manner with patients, families, and staff. Assure patient safety and maintain confidentiality with patients, family members, and staff. Enter applicable charges each day and assure the patient record is complete. Delegate and supervise appropriate tasks to the medical assistant as needed. The RN will actively support the nursing philosophy by striving for excellence in patient care, professional development, interpersonal relations, time management, and continuous quality improvement. The RN practices exceptional customer service and professionalism in all aspects of this role.

Fully competent in the RN role in the ENT/Ophthalmology Clinic; perform patient and family assessment & problem identification, plan care accordingly, implement and evaluate plan of care for problem resolution. Assist MD and PA as needed with patient care including vital signs and patient positioning.
Record pertinent clinical documentation in accordance with regulatory requirements, professional standards and hospital policy. Ensure accurate documentation including completion of all required forms, sign, date, time, and legibility of all documentation, scan documents as needed. Provide follow up for any questions or concerns. Return phone calls in a timely manner. In the ENT/Ophthalmology Clinic, documentation includes the face sheet, medication reconciliation, RN/MA clinic note, medication refill form, samples documentation, patient education, and visit/discharge summary.
Prioritize clinic and patient needs and take appropriate action in an efficient, effective manner.
Respond to clinical needs of patients in accord with experience, nursing standards, and hospital/nursing policies and procedures.
Make value-added resource decisions for patient care with respect to supplies, equipment, and acuity of care
Provide individualized patient and family education consistent with patient's learning style, readiness to learn and self-care needs
Evaluate the effectiveness of patient learning
Communicate and collaborate with all members of the hospital team in order to address patient care, resolve problems, and improve the delivery of multidisciplinary care on a daily basis and facilitate work flow in the clinic.
Apply individual and group problem solving; shares knowledge with others freely, consults openly, and assists others to interpret data
Use verbal and written communication methods effectively.
Adhere reliably to all accepted patient safety standards and assists in maintaining a clean, safe, organized environment of care.
Identify and promote evidence based patient safety standards of practice.
Serve in advocacy role; encouraging active involvement of patient and family in their care
Follow all security, confidentiality, and privacy policies. Ensures that current practice adheres to our current policies and procedures.
Develop professional goals and diversity of responsibilities within nursing practice consistent with hospital mission and goals.
Demonstrate role awareness and seek individualized/department specific continuing education that improves patient care and professional practice. Department specific areas of focused learning may include any ENT/ophthalmology related topic including diagnoses, procedures, medications, and customer service.
Able to express nursing values around patient/family centered care and assists others to achieve shared understanding.
Design and actively participant in quality improvement processes.
Demonstrate capability to research current practice standards apply relevant findings to nursing practice.
Demonstrate responsibility and accountability for own professional decision making.
Actively problem solve unit issues as they develop.
Role model exceptional patient centered care and delegate tasks appropriately.
Demonstrates competency in all aspects of patient care including: initial assessment of the patient and assisting the Otolaryngologist/Ophthalmologist as needed with clinic visits; obtaining an interpreter as needed; patient education; triaging of phone calls; and follow up patient care management including scheduling
Set up for procedures and assist when requested. Complete AVH time-out process for all procedures and assure patient safety. Follow recommended cleaning policies for exam room and instrumentation.
Prioritize work load to meet the needs of patients and the clinic.
Participate and contribute to unit meetings and activities
Provide discharge instructions to patients and their families. Coordinate plan of care with MD or PA and complete visit summary.
Assist with follow up phone calls after surgery or when patients have questions.
Assist with ordering and restocking of supplies and ensuring adequate office and clinic supplies are available.
Assist with flow of patients through the clinic. Update the patient, family, and staff, as appropriate, of any delays or changes in the scheduling.
Allow each patient the opportunity to be involved in decision-making as appropriate.
Coordinate and manage the surgery schedule for the practice. Assist with pre and post op teaching.
Medication Management: Follow through on patient requests for medication refills/renewals - obtains orders as needed and refills prescriptions according to department policy. Provides sample medications, if carried in these specialties, as directed by the providers. Maintains medication sample in/out logs as applicable. Reviews medication sample storage area and disposes of expired medications as needed. Communicate with pharmaceutical representatives for samples as needed.
Utilize safe handling practices with equipment pre and post procedures. Assist with coordination of sterile processing to assure equipment and supplies are available in the clinic for procedures.
Assist with receptionist/scheduling duties as needed including preparing medical records, filing, scheduling appointments, and accurately charging.
Other duties as assigned.
Ensure developmentally appropriate care of all pediatric, adult and geriatric populations in the ENT/Ophthalmology Clinic.
Patient Centered:is passionate about patient care, creating positive impressions on a consistent basis and exceeding our patients' expectations. Exhibits courtesy and sensitivity to the needs of patients and their families, responds with a sense of urgency to patient problems, anticipates patient requirements, responds proactively and places the patient's safety above all else.

Teamwork:works collaboratively with physicians and other staff and assists whenever possible. He/she openly shares information, provides feedback and participates in appropriate decision making as part of a team of healthcare professionals. Hospital and departmental objectives are placed ahead of individual agendas
Respect for Others:actively listens to others, takes other opinions into account, and communicates openly and honestly. He/she demonstrates respect for others by being timely with communications, completion of tasks, and meeting attendance. The employee is respectful of all physicians, colleagues, patients, visitors, and other stakeholders
Accountability:takes responsibility for his/her actions, abides by the hospital's guiding philosophies and policies, and follows through on commitments and physician orders. He/she provides complete and accurate information to the Physician and/or other members of the work team. takes personal pride and ownership in the quality of care and services provided to all internal and external customers
Integrity:is truthful, trustworthy, and principled. He/she demonstrates character, conviction, and honest and ethical behavior in all interactions with others. The employee's word can be trusted. Behavior is consistent with these AVH Core Values


  • 2 years of PCU/CCU/or ICU experience preferred but not required. LICENSE/REGISTRATION/CERTIFICATIONS
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    Keywords: Aspen Valley Hospital, Aspen , RN - ENT Clinic, Healthcare , Aspen, Colorado

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