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Clinic Coordinator & Registrar (Seasonal Position)

Company: Aspen Valley Hospital
Location: Aspen
Posted on: November 8, 2019

Job Description:

This is a seasonal position with excellent pay & great perks. Position runs December, 2019 thru April, 2020.

Job Overview:

The Snowmass Clinic Coordinator/Registrar performs administrative duties that support the staff and clinic with registration, communication, parking facilitation, and other non-clinical patient care duties as needed and appropriate. This position functions with 2 separate roles. Most days this position will be scheduled as the clinic coordinator with additional day(s) as a clinic registrar.

Primary Scope of Responsibilities - Clinic Coordinator

  • The Clinic Coordinator's daily responsibilities are directed by the Clinic Office Manager and/or the RN Supervisor in cooperation with the OP Clinic Director.

  • Ensure accessibility for emergency vehicles and for patient vehicles to drop off or pick up patients. Facilitate parking for emergency vehicles, patients, staff, and supply deliveries as needed.

  • Responsible for the patient ski/snowboard log and security. Appropriately log, secure and release patient ski/snowboard equipment.

  • Monitor and communicate SkiCo activities regarding incoming patients to clinical staff.

  • Assist with patient transfers into the clinic and assisting patients to private vehicles as needed.

  • Monitor and assist with conduct of visitors and patients when needed.

  • Proactively approach patients and visitors who are in an apparent need of assistance.

  • Assist Clinic staff with cleaning beds, keeping patient board updated.

  • Monitor and maintain sidewalks immediately outside of clinic for safe conditions.

  • Other duties as assigned/requested

    Primary Scope of Responsibilities - Registrar

    • The Registrar's daily responsibilities are directed by the Clinic Office Manager in cooperation with the OP Clinic Director. Monitors lobby activities and alerts the Clinic Supervisor, Physician, or Nursing Staff when triage is needed or when the lobby is full.

    • Performs accurate registration using thorough interview techniques to ensure that information is 100% complete and accurate. Ensures that all compliance requirements have been met, and the registration is properly created and/or updated for anticipated billing.

    • Performs cash collections at time of service, consistent with financial counseling procedures, the hospital's Credit and Collection Policy and Guidelines and other financial directives. Utilizes software for payment and receipt on all applicable encounters. Handles money competently and securely, properly balances received payments and returned change, and balances and reconciles cash drawer daily.

    • Responsible for reconciliation of petty cash and balancing at the end of the day. Ensures the clinic is closed, locked and alarm set at the end of the day.

    • Responsible for scanning patient records to Medical records department on a daily basis. Ensures that all parties have appropriate forms and makes copies as appropriate to ensure clinic flow. Schedules first-time and follow-up visits with patients

    • Exercises the most desirable customer service demeanor and professionalism in all communication, duties and attire while interacting with patients, physicians, staff and visitors.

    • Is thoroughly versed in Hospital and applicable HIPAA regulations and is especially sensitive to, and mindful of, patient confidentiality in all scenarios. Conforms to all regulations without exception.

    • Serves as a receptionist for the Clinic waiting area. Communicates and coordinates information in a knowledgeable and courteous manner with staff, patients, and families. Assists with keeping family members updated regarding patient's procedure/visit.

    • Answers telephone calls promptly and responds to requests and messages in a timely manner. Takes accurate messages, relays/forwards messages to appropriate personnel, and refers callers to appropriate personnel as needed. Perform reminder calls to patients as required.

    • Utilizes paging system as needed/directed.

    • Assist with discharging patients from the Clinic, with coordinating follow up appointments, preauthorization's, and scheduling surgeries and procedures as needed. Inform patients about their next steps and assist with any questions.

    • Accurately prepares and maintains patient charts including scanning of medical records and results of tests/procedure done by non AVH sites into electronic medical record, as needed.

    • Prioritizes work load.

    • Participates and contributes in Department meetings

    • Other duties as assigned/requested.


      • Demonstrates the ability to assess and interact with customers of all ages, recognizing language and learning barriers, and technology challenges.

        Minimum Qualifications:

        • One year of experience in an administrative role, healthcare experience preferred.

        • Ability to concentrate and show attention to detail

        • Relatively high degree of analytical abilities

        • Strong interpersonal skills required

        • Ability to work independently

        • Computer skill experience preferred

        • Medical terminology preferred

        • Ability to read and communicate effectively in English

          Education/Certification Requirements:

          • Knowledge of medical terminology preferred

            Working Conditions:

            • Normal patient care environment with little exposure to excessive noise, dust and temperature

            • May be exposed to communicable diseases through normal or careless performance of responsibilities

            • May be exposed to mechanical dangers associated with mechanical devices

            • May be exposed to stressful situations

Keywords: Aspen Valley Hospital, Aspen , Clinic Coordinator & Registrar (Seasonal Position), Healthcare , Aspen, Colorado

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