-Flexible and long hours sometimes required.
-Medium work - Exerting up to 50 pounds of force occasionally,
and/or 20 pounds of force frequently or constantly to lift, carry,
push, pull or otherwise move objects.
-Ability to stand during entire shift.
-Must be able to effectively communicate both verbally and written,
with all level of employees and guests in an attentive, friendly,
courteous and service oriented manner.
-Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental functions to
-Approach all encounters with guests and employees in an attentive,
friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance in compliance with Wyndham Hotels &
Resorts Standards, as required by scheduling, which will vary
according to the needs of the hotel.
-Maintain high standards of personal appearance and grooming, which
includes wearing the proper uniform and nametag.
-Comply with Wyndham Hotels & Resorts Standards and regulations to
encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify problem areas and
assist in implementing solutions.
-Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
-Must be able to understand and apply complex information, data,
etc. from various sources to meet appropriate objectives.
-Must be able to cross-train in other hotel related areas.
-Must be able to maintain confidentiality of information.
-Must be able to show initiative, including anticipating guest or
-Perform other duties as requested by management.
-Maintain a warm and friendly demeanor at all times.
-Employees must, at all times, be attentive, friendly, helpful, and
courteous to all guests, managers, and fellow employees.
-Inspect the set-up of meeting and banquet functions, checking them
against the Banquet Event Order.
-Supervise and assist with the set-up of assigned catered
functions, ensuring that the hotel's standards are met, and advance
preparation for service is adequate to allow efficient service to
the guest once the function begins.
-Act as liaison between Sales/Catering Manager and the in-house
meeting or banquet contact.
-Respond to guests needs in a timely manner. Communicate
problems/issues to the Banquet Manager, Banquet Supervisor, or the
Food & Beverage Manager.
-Assist Banquet Manager/Supervisor/F&B Manager with the
creation of the Banquet Work Schedule and completion of Banquet
Wage Progress Reports.
-Assist in service of functions as required.
-Requisition liquor for all banquet bars and maintain proper
control over banquet beverage service.
-Supervise and assist with the break down after the completion of
functions to ensure that all equipment and supplies are stored
-Inspect the sanitation of all function space and storage areas to
maintain the highest standard of cleanliness and organization
throughout the department.
-Follow all state liquor laws.
-Be familiar with banquet menus and prices.
-Supervise banquet staff as directed by Banquet
-Hold pre-function meetings, and check staffing and menus, prior to
-Assign side-work duties and stations to all servers.
-Supervise service of station or banquet room.
-Prepare banquet checks and obtain signatures from guest
-Monitor ongoing functions throughout assigned shift.
-Supervise the breakdown and clean up of all functions
-Verify server's paperwork when event is complete.
-Prepare accurate captains' reports.
-Assist Banquet Manager/Supervisor/F&B Manager with the hiring
and training of banquet staff.
-Assist in set up of audio/visual, as necessary.
-Handle items for "Lost and Found" according to the standards.
-Ensure overall guest satisfaction.
Wyndham Hotels & Resorts is the largest hotel franchisor in the
world and a leading hotel management company. We stand 20 brands
strong across 9,000 hotels in more than 80 countries, and we offer
the most diverse collection of hotel experiences in the world. Our
iconic brands, united by the richest and simplest rewards program
in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we
champion everyday travelers. We believe guests deserve great
experiences, and our robust portfolio-distinguished by our leading
economy and midscale brands-delivers just that.
We are AmericInn-- by Wyndham, Baymont-- by Wyndham, Days Inn-- by
Wyndham, Dazzler-- by Wyndham, Dolce Hotels and Resorts-- by
Wyndham, Esplendor-- Boutique Hotels by Wyndham, Hawthorn Suites by
Wyndham--, Howard Johnson-- by Wyndham, La Quinta-- Inns & Suites,
Microtel by Wyndham--, Ramada Encore by Wyndham, Ramada Worldwide--
by Wyndham, Super 8-- by Wyndham, The Trademark Collection-- by
Wyndham, Travelodge-- by Wyndham, TRYP by Wyndham--, Wingate by
Wyndham--, Wyndham Garden--, Wyndham Grand-- and Wyndham Hotels and
Headquartered in Parsippany, N.J. with offices around the globe in
London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels &
Resorts employs approximately 15,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
Job Location: Dolce Aspen Meadows, 845 Meadows Road, Aspen,
Employment Status: Full-time