Banquet House Person
Company: Aspen Meadows Resort
Location: Aspen
Posted on: June 17, 2022
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Job Description:
The Banquet Houseperson in responsible for the set up, refresh,
tear down and maintenance of all meeting space.
Education & Experience
-High School diploma or equivalent and/or related experience in a
hotel or a related field preferred.
Physical Requirements
-Flexible and long hours sometimes required.
-Heavy work - Exerting up to 100 pounds of force occasionally, and
/or 50 pounds of force frequently and/or up to 20 pounds of force
constantly to lift, carry, push, pull or otherwise move
objects.
-Ability to stand during entire shift.
General Requirements
-Must be able to effectively communicate both verbally and written,
with all level of employees and guests in an attentive, friendly,
courteous and service oriented manner.
-Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental functions to
meet deadlines.
-Approach all encounters with guests and employees in an attentive,
friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance in compliance with Salamander Hotels &
Resorts Standards, as required by scheduling, which will vary
according to the needs of the hotel.
-Maintain high standards of personal appearance and grooming, which
includes wearing the proper uniform and nametag.
-Comply with Salamander Hotels & Resorts Standards and regulations
to encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify problem areas and
assist in implementing solutions.
-Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
-Must be able to understand and apply complex information, data,
etc. from various sources to meet appropriate objectives.
-Must be able to cross-train in other hotel related areas.
-Must be able to maintain confidentiality of information.
-Must be able to show initiative, including anticipating guest or
operational needs.
-Perform other duties as requested by management.
-Maintain a warm and friendly demeanor at all times.
Fundamental Requirements
-Employees must at all times be attentive, friendly, helpful, and
courteous to all guests, managers and fellow employees.
-Ensure the correct and timely set up of all Banquet Event Order
functions.
-Maintain the highest standards of cleanliness and sanitation
throughout the banquet function space, pre-function space, and
storage areas to include the carpet, walls, walks, doors, windows,
heating/air conditioning units, etc.
-Maintain the banquet storeroom in a neat and organized manner
stocked with any and all appropriate supplies necessary for
meetings or food service functions.
-Be familiar with fire exit and extinguisher location, and follow
all hotel safety rules.
-Breakdown after the completion of functions and ensure that all
equipment and supplies are stored properly.
-Transport and store tables, chairs, and other equipment.
-Refresh meeting rooms as needed.
-Notify management of any hazards.
-Handle items for "Lost and Found" according to the standards.
-Ensure overall guest satisfaction.
Salamander Hotels & Resorts is an equal opportunity employer. All
aspects of employment including the decision to hire, promote,
discipline, or discharge, will be based on merit, competence,
performance, and business needs. We do not discriminate on the
basis of race, color, religion, marital status, age, national
origin, ancestry, physical or mental disability, medical condition,
pregnancy, genetic information, gender, sexual orientation, gender
identity or expression, veteran status, or any other status
protected under federal, state, or local law. Salamander is a
drug-free workplace and participant in E-Verify
Keywords: Aspen Meadows Resort, Aspen , Banquet House Person, Hospitality & Tourism , Aspen, Colorado
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