-Long hours sometimes required.
-Light work - Exerting up to 10 pounds of force occasionally,
and/or up to 10 pounds of force frequently or constantly to lift,
carry, push, pull or otherwise move objects.
-Must be able to effectively communicate both verbally and written
with all level of employees and guests in an attentive, friendly,
courteous and service oriented manner.
-Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
-Approach all encounters with guests and employees in an attentive,
friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance in compliance with Salamander Hotels &
Resorts Standards, as required by scheduling, which will vary
according to the needs of the hotel.
-Maintain high standards of personal appearance and grooming.
-Comply with Salamander Hotels & Resorts Standards and regulations
to encourage safe and efficient hotel operations.
-Must be able to maintain confidentiality of information.
-Must be able to show initiative, including anticipating guest or
-Perform other duties as requested by management.
-Plans and coordinates details for meetings
-Complete accurate BEO's, upselling food, beverage, room rental,
recreation, special amenities and technology
-Communicate all changes on Event Orders to other departments
-Actively prospects and solicits new contacts and business
opportunities for meetings
-Acts as on-site contact for meeting and meeting groups and larger
groups as needed
-Produces tickets for master billing including contract services,
room rental and guests
-Complete weekly backlog reports and other departmental reports as
-Attends weekly resume meeting, training programs and other meeting
-Provides feedback to Director of Sales & Marketing relating to
guest comments, observations, industry news
-Follow up with client contact at the end of each meeting to ensure
satisfaction and obtain feedback
-Assists with and completes special projects and assignments as
designated by the Director of Sales & Marketing
-Produces invoices for clients
-Other duties as assigned
Salamander Hotels & Resorts is an equal opportunity employer. All
aspects of employment including the decision to hire, promote,
discipline, or discharge, will be based on merit, competence,
performance, and business needs. We do not discriminate on the
basis of race, color, religion, marital status, age, national
origin, ancestry, physical or mental disability, medical condition,
pregnancy, genetic information, gender, sexual orientation, gender
identity or expression, veteran status, or any other status
protected under federal, state, or local law. Salamander is a
drug-free workplace and participant in E-Verify.