General Manager, Louis Swiss Bakery

Company: McGuire Moorman
Location: Aspen
Posted on: January 20, 2023

Job Description:

Description:
Job Title: General Manager
Reports to: Director of Operations
Employment Status: Full-Time, Exempt-Salary

At MML Hospitality we are on a mission to create nationally and internationally recognized and celebrated hotels and restaurants. We believe in a seamless combination of food, service, and design, led by powerhouse restauranteurs Larry McGuire & Tom Moorman and visionary hotelier Liz Lambert. We create refined hospitality through attention to detail, storytelling, and extraordinary dining and retail experiences.

MML is expanding at a steady pace. We currently manage and own the 75-room Hotel Saint Vincent in New Orleans, and we have two hotel projects in development in Aspen and in Austin that we will also own and manage. In addition to the nearly twenty restaurants, we currently operate or have under development, MML is also the F&B consultant at the Austin Proper Hotel, overseeing three restaurants, banquets, and in-room dining across the property.

MML has a unique plan to own and operate each of its properties and the financial backing to only take on special projects in places we want to spend time. We are looking for a team leader and project manager who is experienced, energetic, detail-oriented, analytical, rigorous, highly organized, and passionate about hospitality. This Individual should also create a culture of diversity, inclusivity, collaboration, and teamwork.

Essential Functions and Duties:
The position of General Manager is an overall leadership position responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it.

What we are looking for:
Creative input in all areas of service, products, and atmosphere; includes overseeing the implementation of service standards and training manuals for each position and each outlet
Front-of-House hiring, retention, and scheduling
Staff training, mentorship & development, and morale
Ensure profitability by maintaining an accurate record of baking operations.
Manage needed supplies and inventory levels.
Direct and supervise the production staff's activities to make sure that products are up to standards.
Development of training manuals, SOPs, and timelines
Maintain standards of service to industry relevance, growth, profitability, and all-around quality
Embody and model the leadership and accountability that you will hold your team to
Establishment and execution of product cost, labor cost, and expense goals for all departments and outlets within the guidelines and assistance of the MML Executive Team
Management development and creation of systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service
Overall building & equipment maintenance
Bookkeeping and bill payment, understanding & ownership of the PnL; establish clear and consistent day-to-day communication of finances and performance with the MML Executive Team and Louis Swiss staff and partners
Creation of strong communication and teamwork with BOH chefs and hourly staff and the MML Team via daily Avero notes, emails, and verbal communication.
Create and sustain a strong and meaningful professional relationship with MML Partners
Participate in and contribute to creative strategies to help grow the current business at Louis Swiss including programming and incentives to drive traffic
Capture and retain regular guests
Nurture the previous clientele and continue to create new connections in the local community
Maintenance of Restaurant to MML & County Health Department Standards
Work a minimum of 50 hours per week

Requirements:
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Working understanding of human resource principles, practices, and procedures.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite
Bachelor's degree in human resources or related field and/or equivalent experience.

Education and Experience:
Four years of progressive experience in high-volume food production or catering
At least 3 years of previous high-level experience in a well-established restaurant
An equivalent combination of relevant education and/or experience considered
Ability to work in a high-stress environment
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

PM22

PI200396693

Keywords: McGuire Moorman, Aspen , General Manager, Louis Swiss Bakery, Hospitality & Tourism , Aspen, Colorado