AspenRecruiter
the smart solution for Aspen jobs

Concierge / Front Desk Supervisor (RCDCR) " The Ritz-Carlton, Aspen (18001OOL)

Company: Marriott International
Location: Aspen
Posted on: September 12, 2018

Job Description:

Concierge / Front Desk Supervisor (RCDCR) At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. The Ritz-Carlton, Aspen, located at 0075 Prospector Road, Aspen, CO, 81611 currently has the following opportunity: Concierge / Front Desk Supervisor (RCDCR) (18001OOL): Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests. Review and log preferences/traces in computer system. Contact members for pre-departure calls. Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties. Respond to requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from members/guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Ensure that any outstanding requests from the previous day receive priority and are resolved. Monitor inventory and order general office supplies. Notify Loss Prevention/Security of any reports of theft. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. We invite you to learn more about this position and apply at: https://jobs.marriott.com/marriott/jobs/18001OOL?%3Flang=en-us Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook. www.facebook.com/marriottjobsandcareers http://www.linkedin.com/company/ritz-carlton Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality. The Ritz-Carlton is an equal opportunity employercommitted to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott International, Aspen , Concierge / Front Desk Supervisor (RCDCR) " The Ritz-Carlton, Aspen (18001OOL), Hospitality & Tourism , Aspen, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Retail Merchandisers
Description: Our Retail Merchandisers maximize sales by maintaining space, location, inventory and distribution at the retail level for the Revlon/Almay brands
Company: Revlon
Location: Grand Junction
Posted on: 09/21/2018

Advanced Cook - The 10th - Winter Seasonal - Vail Mountain
Description: Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your (more...)
Company: Vail Resorts
Location: Vail
Posted on: 09/23/2018

Spa Concierge - The Ritz-Carlton, Bachelor Gulch (18002456)
Description: Spa Concierge At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with (more...)
Company: Marriott International
Location: Aspen
Posted on: 09/23/2018


Sous Chef - The 10th - Winter Seasonal - Vail Mountain
Description: Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your (more...)
Company: Vail Resorts
Location: Vail
Posted on: 09/22/2018

Restaurant Manager - Start at $50k+ / year- Red Robin
Description: At Red Robin our Assistant Managers support and ensure that the restaurant operates within Red Robin International guidelines, while meeting/exceeding sales and profitability objectives established during (more...)
Company: Red Robin
Location: Grand Junction
Posted on: 09/22/2018

Cook III - $500 signing bonus!! - Ritz-Carlton (18002DKV)
Description: Cook III - 500 signing bonus At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience (more...)
Company: Marriott International
Location: Aspen
Posted on: 09/21/2018

Assistant Manager, Vail Sports Vail Village- Full Time Year Round - Vail Mountain
Description: Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your (more...)
Company: Vail Resorts
Location: Vail
Posted on: 09/24/2018

Sous Chef - Game Creek Restaurant - Winter Seasonal - Vail Mountain
Description: Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your (more...)
Company: Vail Resorts
Location: Vail
Posted on: 09/24/2018

Full time Pharmacist- Safeway
Description: Company: Safeway Inc-001 Job Title: Full time Pharmacist- Safeway-Grand Junction, CO Address: 681 HORIZON DRIVE, GRAND JUNCTION, Colorado 81506 Job Description:Are you the Pharmacist who knows your patients (more...)
Company: Safeway Inc
Location: Grand Junction
Posted on: 09/24/2018

Full time Pharmacist- Safeway
Description: Company: Safeway Inc-001 Job Title: Full time Pharmacist- Safeway-Grand Junction, CO Address: 681 HORIZON DRIVE, GRAND JUNCTION, Colorado 81506 Job Description: Are you the Pharmacist who knows your patients (more...)
Company: Safeway Inc
Location: Grand Junction
Posted on: 09/24/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest Colorado jobs by following @recnetCO on Twitter!

Aspen RSS job feeds