AspenRecruiter
the smart solution for Aspen jobs

Club Concierge Member Experience (RCDCR) The Ritz-Carlton Club Vail - (19001FD6)

Company: Marriott International, Inc.
Location: Aspen
Posted on: May 20, 2019

Job Description:

Club Concierge Member Experience (RCDCR) At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. The Ritz-Carlton Club & Res, Vail, located at 728 West Lionshead Circle, Vail, Colorado, 81657 currently has the following opportunity: Club Concierge Member Experience (RCDCR)(19001FD6) : Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests. Review and log preferences/traces in computer system. Contact members for pre-departure calls. Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties. Respond to requests for visitor information, special arrangements, activities or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from members/guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with reservation services. Assist with Bell/valet services for owners when requesting their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in computer system and logbooks. Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all members and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. We invite you to learn more about this position and apply at:https://jobs.marriott.com/marriott/jobs/19001FD6?%3Flang=en-us/ Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook. www.facebook.com/marriottjobsandcareers http://www.linkedin.com/company/ritz-carlton Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality. - The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott International, Inc., Aspen , Club Concierge Member Experience (RCDCR) The Ritz-Carlton Club Vail - (19001FD6), Hospitality & Tourism , Aspen, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Concierge - St. Regis Aspen Resort - (19001BVL)
Description: Here's To Your Journey with St. Regis The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV (more...)
Company: Marriott International, Inc.
Location: Aspen
Posted on: 05/18/2019

Restaurant Server Assistant (Part Time) "The St. Regis Aspen Resort (17002NK9)
Description: Heres To Your Journey with St. Regis St. Regis is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading Hospitality Company, we offer unmatched opportunities for associates to (more...)
Company: Marriott
Location: Aspen
Posted on: 05/20/2019

Cook I (Seasonal) " The St. Regis Aspen Resort (17002QDY)
Description: Heres To Your Journey with St. Regis The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened (more...)
Company: Marriott
Location: Aspen
Posted on: 05/20/2019


Public Area Cleaner, NEW W ASPEN HOTEL OPENING JULY 2019 - - (1900123D)
Description: Here's To Your Journey with W Hotels Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine (more...)
Company: Marriott International, Inc.
Location: Aspen
Posted on: 05/21/2019

Buffalo's Kitchen Supervisor - Ritz-Carlton, Bachelor Gulch - (19001GED)
Description: Buffalo's Kitchen Supervisor At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience (more...)
Company: Marriott International
Location: Aspen
Posted on: 05/18/2019

Hotel Engineer, NEW W ASPEN HOTEL OPENING JULY 2019 - W Aspen - (19001237)
Description: Here's To Your Journey with W Hotels Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine (more...)
Company: Marriott International, Inc.
Location: Aspen
Posted on: 05/21/2019

Lifestyle Bartender W Aspen - (190012JT)
Description: Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. (more...)
Company: Marriott International Inc.
Location: Aspen
Posted on: 05/20/2019

Club Level Concierge - Ritz-Carlton, Bachelor Gulch - (19001GEL)
Description: Here's To Your Journey with The Ritz-Carlton At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with (more...)
Company: Marriott International, Inc.
Location: Aspen
Posted on: 05/21/2019

Overnight Front Desk Supervisor, NEW W ASPEN HOTEL OPENING JULY 2019 - (1900123E)
Description: Here's To Your Journey with W Hotels Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine (more...)
Company: Marriott International
Location: Aspen
Posted on: 05/20/2019

Overnight Cook - W Aspen - (190014TG)
Description: Here's To Your Journey with W Hotels Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine (more...)
Company: Marriott International Inc.
Location: Aspen
Posted on: 05/21/2019

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Aspen RSS job feeds