Full Time Spa Front Desk Concierge - St. Regis Aspen Resort - (19117054)
Company: Marriott International, Inc.
Posted on: November 2, 2019
Here's To Your Journey with St. Regis The St. Regis brand first
established luxury hospitality more than 110 years ago, with the
opening of the St. Regis New York. From the moment John Jacob Astor
IV opened the doors of his Beaux-Arts masterpiece on New Yorks
Fifth Avenue, St. Regis has stood as a symbol of uncompromising
elegance and bespoke service. Today, with more than 40 of the best
addresses around the world, St. Regis is a place where trends are
born, boundaries are broken and guests can simply live exquisite.
We invite you to explore careers at St. Regis. The St. Regis Aspen
Resort, located at 315 E Dean St, Aspen, Colorado, 81611 is
currently hiring a Full Time Spa Front Desk Concierge.
Responsibilities include: Schedule services for individuals and
large groups using spa/salon reservations software system. Call
guests to confirm scheduled services. Answer questions about
available services. Update the reservations/cancellations list
throughout the day, inform providers of last minute changes, and
resolve scheduling issues as needed by working with
supervisor/manager. Check in guests for appointments, confirm first
and last name, and provide general spa orientation to guests upon
arrival. Promote and sell spa/salon services. Obtain assigned bank
and ensure accuracy of contracted monies, obtain change required
for expected business level, and keep bank secure at all times.
Process guest payments for spa/salon services and obtain payment
authorization as needed. Accept and log cash tips for employees.
Balance, scan, and drop receipts with Accounting. Notify
Engineering of maintenance and repair needs. Report accidents,
injuries, and unsafe work conditions to manager. Follow all company
policies and procedures; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests'' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with
others. Comply with quality assurance expectations and standards.
Stand, sit, or walk for an extended period of time. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors. To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? - Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Aspen , Full Time Spa Front Desk Concierge - St. Regis Aspen Resort - (19117054), Hospitality & Tourism , Aspen, Colorado
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