Mobile Unit Operator - Veterans Evaluation Services

Company: Veterans Evaluation Services
Location: Twin Lakes
Posted on: November 16, 2022

Job Description:

The Mobile Unit Operator supporting the Veteran Evaluation Services (VES) administered by Maximus, make an impact everyday by maintaining, stocking, and transporting the mobile unit to scheduled clinic locations safely, on time and in accordance with company policies. Additionally, the mobile unit operator will function as a Clinic Intake Specialist for the mobile unit appointments. The Mobile Unit Operator is a public-facing role providing punctual, solutions-oriented customer experience to Veterans and VES providers with a caring and positive attitude.

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Primary Responsibilities:

• Works with Domestic Travel Team on route creation and trip timelines
• Transports the mobile unit to clinic locations safely, on time, and in accordance with applicable traffic laws and company policies
• Assists with the loading, unloading, set-up, and tear down of equipment at mobile sites, including displaying snacks/water/flags/veteran material in the waiting area and post VES signs in the vicinity
• Performs or facilitates basic routine maintenance and interior cleaning services for mobile unit and its associated equipment, including inspecting mobile unit before and after each trip, maintaining a log of vehicle mileage and condition, completing regular medical supply inventory, reporting items to be ordered to Clinic Director/Manager and replenishing stock of clinic/medical supplies
• Keeps current on weather forecast, routing, roadwork, or any other event likely to impact the punctuality or safety of transporting the mobile unit and appropriately reports concerns in a timely way to stakeholders
• Follows all company policies regarding safety and upkeep of conditions/equipment and adheres to local and externally relevant health and safety laws and policies
• Displays snacks/water/flags/veteran material in the providers' waiting area and posts VES signs at the door
• Facilitates the check-in/check-out process and manages sign in sheet
• Greets each Veteran immediately and gathers medical records or diagnostic results
• Supplies information to the providers (facesheets, medication list, other medical records), and assists with vital signs (weight, height, blood pressure)
• Documents and updates system comments for services pertaining to Veterans and providers
• Keeps all Veterans' information private and confidential
• Communicates in a courteous and respectful manner while assisting in any way needed
  Job Description Summary
  
  The Mobile Unit Operator is responsible for maintaining, stocking and transporting the mobile unit to scheduled clinic locations safely, on time and in accordance with company policies. Additionally, the Mobile Unit Operator will function as a Clinic Intake Specialist for the mobile unit appointments. The Mobile Unit Operator is a member of the VES clinic staff and as such is a public-facing role providing punctual, solutions-oriented customer experience to Veterans and VES providers with a caring, positive, and patriotic attitude.
  Job Summary
  
  Essential Duties and Responsibilities:
  
  - Works with Domestic Travel Team on route creation and trip timelines.
  
  - Transports the mobile unit to clinic locations safely, on time, and in accordance with applicable traffic laws and company policies.
  
  - Assists with the loading, unloading, set-up, and tear down of equipment at mobile sites, including displaying snacks/water/flags/veteran material in the waiting area and post VES signs in the vicinity.
  
  - Performs or facilitates basic routine maintenance and interior cleaning services for mobile unit and its associated equipment, including inspecting mobile unit before and after each trip, maintaining a log of vehicle mileage and condition, completing regular medical supply inventory, reporting items to be ordered to Clinic Director/Manager to order and replenishing stock of clinic/medical supplies.
  
  - Facilitates the operation of the clinic day, including check-in/check-out process and managing sign in sheet, greeting each Veteran and gathering any medical records or diagnostic results brought in by Veteran.
  
  Minimum Requirements:
  
  - High School diploma or GED and 1 year of experience.
  
  - Excellent driving record and CDL required.
  
  - Ability to operate large vehicle for extended periods of time.
  
  - Knowledge of applicable safety practices and standards of vehicle operation.
  
  - Basic knowledge of basic vehicle mechanics.
  
  - Basic knowledge of pertinent medical terminology.
  
  - Organizational and prioritization skills, with ability to meet deadlines.
  
  - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
  
  - Customer service experience preferred.
  
  - Previous experience with mobile medical, phlebotomy etc. unit preferred.
  
  
  Education and Experience Requirements
  
  Additional Duties and Responsibilities:
  • Travels out of the state and/or stay overnight at clinic locations along trip route required
  • Performs a wide range of administrative duties including but not limited to: reminder calls and electronic data entry via computer, telephone, email, and e-fax
  • Communicates and assists other departments in a collaborative effort to expedite cases
  • Adapts to new instructions, requests or procedures maintaining a high sense of urgency -
    
    Minimum Qualifications:
    
    
    • GED or high school diploma
    • CDL and excellent driving record
    • Flexible availability to work weekends as needed
    • Proficiency in Microsoft Word, Outlook, Adobe Acrobat, beginner knowledge of Microsoft Excel, and general internet research
    • Knowledge of applicable safety practices and standards of vehicle operation, basic vehicle mechanics, and medical terminology
    • Organizational and prioritization skills
    • Must be able to lift, move, or carry materials weighing up to fifty pounds -

Keywords: Veterans Evaluation Services, Aspen , Mobile Unit Operator - Veterans Evaluation Services, IT / Software / Systems , Twin Lakes, Colorado