A career you can be sure of, even in the uncertain times of
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Aspen Dental Management, Inc. (ADMI) is a leading dental support
organization that provides non-clinical business support services
to more than 800 independently owned and operated Aspen Dental
practice locations in 43 states. Our purpose? To care for the
people who care for the patients, providing expert business support
to the largest, fastest-growing branded network of dental practices
in the country. This model makes it easier for independent,
licensed practitioners to do what they do best: Care for their
As a reflection of our continued growth, we have an exciting
opportunity to join our Marketing organization as the Director of
Product Management, Digital. This is a critical role in the
organization providing direction and expertise to drive new product
development across all Aspen Dental’s digital experiences, current
and future, including the website and future app. The Director of
Product Management will manage the overall vision for the digital
platform, roadmap, and business case to maximize enterprise value
and ensure a world class customer and provider experience at every
digital touchpoint. The Director of Product Management will also
guide the day-to-day execution of the vision for new product
development activities by delivering roadmap and prioritized
backlog to maximize user and customer value. The Director of
Product Management is expected to encompass agile product owner and
product management responsibilities.
Responsibilities Responsible and accountable for end-to-end
definition, and guiding delivery of Aspen Dental’s digital
ecosystem, as well as, guiding the overall delivery schedule
Identify and assess opportunities against business goals.
Prioritizes those opportunities with internal stakeholders and
external partners to build and maintain the digital product
Manages the implementation of the digital product roadmap into
product backlog leading the product ownership using an agile
Directly manages product strategy for the defined digital
portfolio by completing detailed market analysis and business
Manages driving a product through its entire development cycle,
from concept to launch to lifecycle management, with a strong focus
on details but never losing sight of the big picture.
Leads cross-functional teams to execute on product development
(UX Design, Visual Design, IT, Engineering, Operations, Customer
Care, Quality, Marketing, Finance, and Legal).
Acts as the “voice of the customer” and “voice of the user” and
provides a business perspective on value of the product roadmap and
Analyzes and develops differentiation against key competitors by
understanding market landscape, emerging technology, and customer
needs and trends.
Works closely with select internal and external customers to
gather requirements and assist marketing with customer
presentations as the product expert.
Supports any required RFI/RFP boilerplates, training, tools,
collateral, and knowledge bases.
Builds and maintains relationship with third party product
vendors to realize product value proposition, as required.
Partners with all internal departments to align & prioritize the
long-term roadmap and short-term quarterly roadmaps.
Minimum Education and Experience
10+ years of UX-focused product management experience, ideally
with experience developing user experiences in the consumer facing
high tech industry
Demonstrated success in executing and directing new product
development activities in multiple areas
Ideal candidate has experience in designing, implementing, and
iterating on consumer digital experiences including e-commerce
websites and apps
Ideal candidate also has the technical and operations acumen to
understand the implications of back-end services and operations on
the user experience and vice versa
Undergraduate degree in design, computer science, or marketing,
MBA or MIS desired
Demonstrated success as a product owner in SCRUM software
development, including effective management of a product roadmap to
agile product backlog
Clear passion about Aspen Dental’s mission and ability to
identify possibilities in our industr
Proven skills to collaborate with cross functional teams, and
able to influence others to support decisions
Ability to be self-directed to solve business issues in defined
Ability to make decisions about and prioritize own work
Entrepreneurial with a strong inclination towards action,
preferably with experience at a startup or highly dynamic
Creativity in managing culturally diverse customers, changing
requirements and shifting priorities for product development
Passionate advocate for our customers and the user
About Aspen Dental Management, Inc.
Aspen Dental-branded practices are supported by ADMI, a dental
support organization that provides non-clinical business support to
licensed, independent dentists.
Available Locations ADMI - Chicago, Illinois 60607 United States
Aspen Dental-branded dental practices are independently owned and
operated by licensed dentists.
For more information about the relationship between Aspen Dental
Management, Inc. and the branded dental practices click here .