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Ski School Childrens Center Supervisor

Company: Aspen Skiing Company
Location: Aspen
Posted on: October 13, 2020

Job Description:

Job Description The Childrens Center Supervisor supports the success of the Ski and Snowboard School through leading the childrens center guest services and sales teams. The ideal candidate is expected to build and promote a healthy and supportive culture of professionalism, business development, and technical excellence. This position reports to the Children Center Program Manager. ESSENTIAL JOB FUNCTIONS Oversee assigned aspects of the daily operation of the ski and snowboard program for childrens center Responsible for Buttermilk/Hideout sales and reservations point of sales desk daily operations, which includes: product sales and reservations, check in and check out, lesson ticket reconciliation and guest service Serve as the guest direct contact for complaints, services, and other guest needs that transpire Provides staff leadership and supervision of hosts, sales and reservations desk, childcare, rental area, transportation and other Hideout guest service staffing Supports scheduling, timekeeping, providing feedback and staff coaching as needed Establish effective lines of communication with other ASC departments Collaborates with Buttermilk Sales and Reservations Coordinator to provide daily supervision of staff and process Possess knowledge of all available products in order to field program inquiries, reservation requests, follow up, payment and pro and guests questions to ensure that all guests are provided with an exceptional experience Knowledge to make sound decisions regarding the safety and wellbeing of children Provide a secure, sanitized and safe environment for guests to leave their children Understand mandatory reporting and proper communication for parents and staff Provide administrative support to all of the Ski and Snowboard Schools, including compiling reports, providing feedback both positive and negative and general RTP support

Keywords: Aspen Skiing Company, Aspen , Ski School Childrens Center Supervisor, Other , Aspen, Colorado

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