Spa Attendant - The Little Nell

Company: The Little Nell
Location: Aspen
Posted on: February 21, 2021

Job Description:

Company DescriptionThe city of Aspen at our front door, Aspen Mountain at our back door. And in between, a gathering place for the free-spirited. We're proud of our 5 Stars and 5 Diamonds -- hospitality is our passion. From our kitchens to our cellars, with their 20,000 bottles of wine, from the Concierges in our lobby to the Concierges on our mountains, and from family adventure to apr--s ski, this hotel is, guests have said, "the Aspen of Aspen."Job DescriptionSummary Assist guest utilizing the Heath Spa facilities and maintain the cleanliness and equipment of the area.Essential Job Functions* Restock all products in the facilities: drinks, towels, paper products & massage room materials* Clean daily all of the exercise equipment, locker rooms and massage rooms* Greet guest as they enter the spa, give an orientation of the facility and equipment and specialty health tips for this altitude.* Offer suggestions on exercising guidelines to guest, know the information on each piece of gym equipment.* Maintain optimum cleanliness of the facility. Spot-check entire facility periodically. Empty trash from locker rooms & by water jug. Empty used towels and refill amenities an hour before end of shift.* Be attentive to guests - converse, etc. Timed attention to guests using sauna or Jacuzzi facilities.* Make sure children are adequately supervised by parents at the swimming pool and in the gym area.* Make appointments and be the liaison with the massage therapists.* Responsible for the guest charge tickets to be billed and posted correctly.* Fill towels at the pool & empty used towels.* Observe safety procedures at all times, anticipate potential hazards and advise guests.* Sell and restock retail items.* Conduct inventories.Additional Job Duties* Make Manager aware of guest's comments and complaints* Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook* Report to shift on time.* Comply with all policies and procedures for the Engineering Department, The Little Nell, and Aspen Skiing Company* Is familiar with hotel fire and safety procedures. Assist in emergency and security procedures as directed by management* Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demandQualifications* Previous health club experience preferred* Previous retail sales experience preferredAdditional InformationSupervision given and received Given: This position has no supervisory responsibilities.Received: Works under direct supervision of the Director of Housekeeping. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.Work Environment and physical demands * Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required* Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces* Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.Aspen Skiing Company is an equal opportunity employer.

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