Medical Assistant ENT Clinic
Company: Aspen Valley Hospital
Posted on: May 3, 2021
Embrace the adventure of a career at Aspen Valley Hospital.
Aspen Valley Hospital is a twenty-five-bed community hospital that
represents the best of two worlds - the warmth and friendliness of
a small town and the technical expertise of a major medical center.
Our award-winning hospital, nestled in the heart of Aspen, CO,
includes a team of more than 500 people dedicated to making a
difference for our patients, families, and community. Nationally we
are recognized for providing some of the most exceptional patient
care of any hospital across the country.
This Position Offers:
Highly competitive pay, 40 hours per week, Mon-Friday work week,
excellent benefits package, being part of a very cohesive &
supportive team, four of North America's top ski resorts at your
doorstep, and much more.
The medical assistant is a medical professional who assists the ENT
provider in caring for clinic visit patients and provides
assistance with procedural cases. The medical assistant functions
as a member of the ENT clinical team and collaborates with the team
to provide compassionate, efficient care.
Primary Scope of Responsibilities:
- Review scheduled patients in advance of clinic days. Assist
with administrative duties, as needed, including chart preparation
of medical records. Acquire patient diagnostic results or referring
provider clinical notes prior to the clinic visit date and scan to
the patient chart.
- Review the clinic schedule, with the provider, prior to the
start of each clinic day. Take initiative to review each patient's
history, in the EMR, to facilitate an efficient, effective patient
visit. Anticipate potential issues based on the schedule and
patient chief complaints. Maintain awareness of recent
cancellations/add-ons, and clinic procedures. Assure required
pre-certs are completed prior to procedures.
- Room patients, verify patient identity with name and date of
birth, obtain vital signs, medical history, and current
medications. Verify chief complaint, identify any additional
problems and advise provider.
- Assist provider with patient care, procedures and treatments.
Notify provider of any change in patient condition. Set up for
procedures and assist when requested. Complete AVH time-out process
for all procedures and assure patient safety.
- Record pertinent clinical documentation in the EMR in
accordance with regulatory requirements, professional standards and
hospital policy. Ensure accurate documentation including completion
of all required forms, procedural consents, etc. Assure legibility
of all hard copy documentation and include signature, date, and
time. Assure all diagnostic ophthalmology testing documentation is
accurate and complete prior to MD review.
- Assure patient questions and concerns are addressed during the
clinic visit or with a follow up phone call. Assure each patient
understands the plan of care.
- Provide thorough patient education, for the patient and family,
recognizing the readiness to learn, preferred learning style, and
self-care capabilities. Evaluate the effectiveness of patient
learning. Utilize interpreter as needed.
- Schedule ENT surgical cases, and procedural cases. Coordinate
pertinent details with ENT providers, Day Surgery Department.
- Create surgery packet files for each surgical patient
- Organize, coordinate and maintain all surgery case files. Label
surgery packet documents with patient name, date of birth and
medical record number. Scan documents and forward to the Day
Surgery team. Coordinate any lab and/or imaging appointments.
Collaborate with the Surgery department on lenses and any special
- Schedule all pre and post op clinic visits.
- Provide patient education for all surgical and procedural
- Complete a post-surgery follow up phone call for each surgical
- Facilitate outgoing referrals from the ENT providers to other
- Administrative duties as needed, including: requests for
documents from outside providers such as labs, past exams, previous
operative reports, previous imaging. Enter/request new physicians
be added into the EMR system; locate all relevant physician
information (NPI, telephone, fax, address, etc) and place a request
to the IT department staff to add the new provider to EMR.
- Serve in an advocacy role; encourage active involvement of
patient and family in their care.
- Make value-added resource decisions for patient care with
respect to supplies, equipment, and acuity of care.
- Assist patient and registrar staff with scheduling follow up
visits and any diagnostic tests.
- Communicate and collaborate with all members of the hospital
team in order to address patient care, resolve problems, and
improve the delivery of multidisciplinary care on a daily
- Facilitate patient flow and work flow in the clinic. Update the
patient, family, and staff, as appropriate, of any delays or
changes in the scheduling.
- Participate in Quality Improvement projects as
- Medication Management: Follow through on patient requests for
medication refills/renewals, obtain orders as needed and refill
prescriptions according to department policy. Provide sample
medications, if carried in these specialties, as directed by the
providers. Maintain medication sample in/out logs as applicable.
Inspect medication sample storage area and dispose of expired
medications as appropriate. Communicate with pharmaceutical
representatives for samples as needed.
- Follow recommended cleaning guidelines for exam rooms and
instrumentation. Utilize safe handling of equipment pre and post
procedures. Follow established policies for handling and cleaning
of contaminated instruments. Transport instruments, per AVH policy,
to the Sterile Processing Department, in a timely manner, to assure
equipment is readily available in the clinic for additional
- Monitor department supply levels and expiration dates. Order
supplies as needed to maintain stock in the department.
Minimum Qualifications & Requirements:
- The ability to maintain composure in stressful situations
- Strong interpersonal skills required
- Ability to work independently required
- 1-3 years of experience in a healthcare environment
- Bi-Lingual in Spanish is highly desired
- Knowledgeable in the use of medical terminology preferred.
- Medical Assistant Certification or EMT preferred
- BLS required within 3 months of hire
*Our hire-in rates of pay are based on years of relevant
experience. Listed below are our hire-in rates for the position,
which includes: minimum pay (no relevant experience) and mid-point
(12 or more years).
Minimum = $19.35/hr
Mid-Point = $25.11/hr
Our comprehensive benefits package includes generous paid time off,
health insurance within your first 30 days, retirement, and much
more can be viewed here.
Keywords: Aspen Valley Hospital, Aspen , Medical Assistant ENT Clinic, Other , Aspen, Colorado
Didn't find what you're looking for? Search again!