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Utilities Business Services Manager

Company: Government Jobs
Location: Aspen
Posted on: June 9, 2021

Job Description:

The City of Aspen is Hiring a Utilities Business Services ManagerApply now at Title: Utilities Business Services ManagerFSLA Status: ExemptSalary Range: $86,132.80 - $121,014.40 - Salary Offer Dependent onQualificationsFirst Review Deadline: Tuesday, June 1st, 2021, at 5:00pm.Housing May be AvailablePosition Overview:The Utilities Business Services Manager leads the Utilities department's business functions in areas such as administrative services, financial and budget development, utility billing processes, permit coordination and reviews, water/electric metering, and utilities disaster preparation support. Further, this position models the organization's core values and mission in all interactions with internal and external stakeholders.JobResponsibilities:Executes leadership, oversight, and supervision responsibilities over the Utilities Business Services Team, which includes Administrative staff, the Metering division, and the Utility Billing Team. As a senior position in the Utilities Department, this position works to create a culture of accountability and excellence, providing motivation and performance feedback, recognizing contributions, and encouraging training and development.Leads and manages technology and business process improvements projects in position's span of control. Identifies, evaluates, and implements process and technology improvements. This includes meter reading hardware and software upgrades and interfaces, work order management, customer service mechanisms, utility billing and finance G/L system. Under the general direction of the Utilities Director, this position is responsible for the management of the financial activities, including the Utilities capital and operating budgets, accounting, rate administration, financial forecasting, and reporting. These activities include developing models for the evaluation of business alternatives considering key variables, assisting the Director with the budget and strategic plan, and developing and maintaining logical and flexible financial models that produce a full set of financial statements utilizing existing tools and software.Frequently performs financial and operational calculation regarding metrics based on key business drivers that provide necessary insight to assist management's operational and business decision making. Responsible for presenting financial information and business analysis to City Council, acting as the utilities financial subject matter expert.Prepares, documents, and presents code and ordinance changes, rates, fees, budget as well as financial adjustments, and other utility business policies and practices to internal and external stakeholders.Creates and oversees utilities customer policies, customer service programs and associated outreach communications.Manages billing and account structure and resolution of billing disputes including collaboration with utility billing, finance, and attorney offices. Manages the metering function including timely meter reading, accurate reporting, and associated technology applications. Initiates and oversees specific projects for the department as assigned. Projects may support various business functions such as rate studies, budget research, procurement planning, consultant management, technology, resource use and reporting, and emergency response coordination.Competencies:Service: Provides service with excellence, humility, integrity, and respect in daily work, builds trust by listening, treats people with respect, acknowledges opportunities for improvement, and follows through with commitments.Partnership:Actively creates strong, supportive internal and external relationships to attain a common goal and achieve greater impact together.Stewardship:Balances social, environmental, and financial responsibilities, evaluating the impact of decision making on a thriving future for all.Innovation:Develops technical expertise to pursue new ideas and creative outcomes, grounded in Aspen's unique culture, opportunities, and challenges.Communication:Knowledge of effective and appropriate communication. Ability to use knowledge effectively in various contexts which may require oral, written, visual and non-verbal communication.Interpersonal:Works to develop strength in interpersonal skills. Has the ability to work well with diverse groups of people, both inside and outside the organization.Technology:Demonstrates technology skills sufficient for the nature and level of position. Demonstrates a willingness to learn new technologies and transition job duties accordingly to support technological advances and innovation.Team Building:Works to build and maintain high performing teams to includes appreciating differences and reinforcing a sense of belonging.Accountability & Trust:Follows through on commitments, takes responsibility for outcomes, and values relationships.Strategic Thinking:Works to bring a strategic focus to daily work, anticipates problems and considers solutions.Business Acumen:Demonstrates understanding of business processes, objectives, and goals.Financial Planning:Knowledge of business and management principles involved in financial planning and management for public utility with water and electric operations.Finance Systems:Ability to work with financial accounting and reporting systems, meter reading, and billing. This includes relevant software such as spreadsheets, word processing, and presentation.Analysis:Strong quantitative and analytical skills, and the ability to perform complex analysis. Self-motivated with excellent organizational skills and the ability to handle multiple projects effectively; Ability to collect, organize, and analyze data sets and communicate findings.Budgeting:Ability to develop and manage multiple budgets with different revenue sources, capital programs and resources to achieve objectives.Financial Forecasting:Ability to provide quantitative analysis of actual results to budget and prior periods, and to perform budget/forecasting techniques.Qualifications:Five years of progressively responsible professional experience in utilities and financial management, administration and customer service, utilities rates, technology implementation, and demonstrated success in a management/supervisory capacity.Bachelor's degree in in Accounting, Finance, Business Administration, or a related field. *Must be proficient in Microsoft Office Suite, municipal financial reporting, billing software systems, and have a basic understanding of computers and online computer-based technology applications, which includes accessing web-based platforms.The ideal candidate will have experience in a Utility environment managing administrative or other relevant functional areas, with an understanding of the utility regulatory process and rate analysis for both gas and electric. Professional certification (CPA, CMA, CFA) or advanced degree preferred. Financial modeling experience is a huge plus.See full job description here* Please note that any combination of experience and education that would likely provide the required abilities, knowledge, and skills as determined by the City of Aspen may be substituted for the requirements above.Application Process:To submit your application, visit Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 1st, 2021 @ 5:00pm. This recruitment may close at any time without notice after the first review date. "The application must be filled out completely; stating "see resume" anywhere in the application, is not an acceptable substitute for a completed application.Direct any additional questions or inquiries to our Talent Acquisition Business Partner by emailing vanessa.davila@The City of Aspen is an Equal Opportunity EmployerJob DetailsSalary$86,132.80 - $121,014.40 AnnuallyLocation 81611, Aspen, COAspen, COJob TypeFull-TimeDepartmentUtilitiesClosing date and time7/18/2021 at 11:59 PM Mountain Time (US & Canada)Agency infoAgencyCity of AspenAddress - Aspen, Colorado, 81611SDL2017

Keywords: Government Jobs, Aspen , Utilities Business Services Manager, Other , Aspen, Colorado

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