Retail Sales Associate
Company: Aspen Skiing Company
Location: Aspen
Posted on: September 8, 2021
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Job Description:
Company Description ASC operates the on-mountain restaurants and the four mountains
in the Aspen Snowmass area - Snowmass, Aspen Mountain, Aspen
Highlands and Buttermilk - as well as the Five Star, Five Diamond
property The Little Nell, the Limelight Hotel properties which
operate in Aspen, Ketchum Idaho and Snowmass. ASC also operates the
rental & retail stores of Four Mountain Sports and the
Award-winning Ski & Snowboard Schools of Aspen Snowmass. Job Description The Retail Associate will assist customers and ensure they have
a fun and memorable shopping experience by providing them with
product knowledge, options, and accessories. It is the Retail
Associate’s responsibility to provide exceptional customer service
and make a life-long customer, not just a sale. Essential Job Functions Qualifications • Knowledge of United States currency
required Additional Information Supervision Given and Received Supervision given: This position has no
supervisory responsibilities. Work Environment and Physical Demands • Ability to stand, walk or be on your feet
for extended periods of time. Kneeling and bending may be
required The physical demands described here are representative of those
that must be met by an employee to successfully perform
the essential functions of this job.? Reasonable
accommodations may be made to enable individuals with
disabilities to perform the essential functions.? ?? This job description is designed to indicate the
general nature and level of work. It is not designed to
contain or be interpreted as a comprehensive list of all duties,
responsibilities, and qualifications required of employees assigned
to this job. Duties and responsibilities may change at any time
with or without notice. Aspen Skiing Company / The Little Nell / Limelight
Hotel is an equal opportunity employer. For an overview of Aspen Skiing Company's benefits and other
compensation visit aspensnowmass.com/jobs/benefits
• Develops solutions for customers by listening
to their needs and recommending the appropriate products. Builds
customer confidence and helps make selections
• Greets customers promptly and determines needs
quickly
• Possesses detailed knowledge of product
benefits and features
• Demonstrates product uses and operation and
provides details about merchandise specifications, maintenance,
care, delivery, and warranties
• Answers questions about merchandise, the store,
Aspen Skiing Company products and services and the resort
• Keeps clientele informed by notifying them of
sales and future merchandise of potential interest
• Utilizes the company’s POS system to create or
update customer profile records, process discounts and payments,
administer exchanges and returns, provide change and receipts
• Obtains merchandise requested by customer or
receives merchandise selected by customer and wraps or bags
merchandise for customers
• Counts and balances tills
• Maintains a clean work environment through
folding merchandise on the retail floor and stockrooms.
Cleans dressing rooms of hangers and tags, and puts
merchandise back in proper place after each use of the dressing
room and cleans shelves, counters, fixtures or tables and helps
with opening and closing cleaning duties
• Collaborates with other team members to keep
the sales floor area clean and organized at all times
• Stocks shelves, counters, fixtures or tables
with merchandise
• Assists in maintaining the back stock
room
• Computer proficiency required
• Written and speaking fluency in English
required
• High School diploma or equivalent preferred,
but not required
• Previous customer service or retail sales
experience preferred, but not required
• Bi-lingual language skills (Spanish,
Portuguese, French or others) preferred
• For Alpine stores:
o Prior retail selling experience and product
knowledge of skis, boots, bindings and other ski hard goods
equipment preferred
o Boot fitting experience a plus
• For Snowboard stores:
o Prior retail selling experience and product
knowledge of snowboards, boots, bindings and other snowboard hard
goods equipment preferred
Supervision received: Works under direct
supervision of the Store Manager. Tasks are assigned according to
specific procedures, and work is checked frequently. Instruction,
advice and assistance are readily available.
• Regularly work indoors with no adverse
conditions. Some positions require exposure to outdoor elements or
a combination of both indoors and outdoors and may be required to
walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull
up to 25 lbs. individually or with assistance (weight limits can
vary according to position, but no more than 50 lbs.)
Keywords: Aspen Skiing Company, Aspen , Retail Sales Associate, Other , Aspen, Colorado
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