Outlet Server (AM breakfast)
Company: Aspen Meadows Resort, a Dolce Resort
Location: Aspen
Posted on: January 9, 2022
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Job Description:
Dolce is now seeking a Outlet Server (AM breakfast) to join our
team at the Dolce Aspen Meadows location in Aspen, Colorado.
Job Summary
The Outlet Server is responsible for providing the highest quality
of service to guests in an attentive, courteous, and efficient
manner. He/she is also responsible for receiving and delivering
guests orders and collecting payment.
Education & Experience
-High School diploma or equivalent and/or experience in a hotel or
a related field preferred.
Physical Requirements
-Flexible and long hours sometimes required.
-Medium work-Exerting up to 50 pounds of force occasionally, and/or
20 pounds of force frequently or constantly to lift, carry, push,
pull or otherwise move objects.
-Ability to stand during entire shift.
-Must be able to maneuver throughout the dining area while carrying
full trays of food & beverages.
General Requirements
-Must be able to effectively communicate both verbally and written,
with all level of employees and guests in an attentive, friendly,
courteous and service oriented manner.
-Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental functions to
meet deadlines.
-Approach all encounters with guests and employees in an attentive,
friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance in compliance with Wyndham Hotels &
Resorts Standards, as required by scheduling, which will vary
according to the needs of the hotel.
-Maintain high standards of personal appearance and grooming, which
includes wearing the proper uniform and nametag.
-Comply with Wyndham Hotels & Resorts Standards and regulations to
encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify problem areas and
assist in implementing solutions.
-Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
-Must be able to understand and apply complex information, data,
etc. from various sources to meet appropriate objectives.
-Must be able to cross-train in other hotel related areas.
-Must be able to maintain confidentiality of information.
-Must be able to show initiative, including anticipating guest or
operational needs.
-Perform other duties as requested by management.
-Maintain a friendly and warm demeanor at all times.
Fundamental Requirements
-Employees must at all times be attentive, friendly, helpful and
courteous to all guests, managers and fellow employees.
-Be familiar with the organization of the Restaurant(s), lounges,
and Room Service and know the function of each job position.
-Have a thorough knowledge of menus and current specials in
applicable outlets.
-Service guests with all food and beverage requirements in an
attentive, courteous, and efficient manner.
-Pre-bus all tables removing soiled dishes after each course.
-Be familiar with the operation of the P.O.S system.
-Perform cashiering functions by closing checks and preparing end
of shift paperwork.
-Perform opening and closing procedures and side-work duties
according to station rotation assignment and established
checklist.
-Ensure that tables and side stands are kept stocked, tidy and
clean.
-Keep all beverages at least -- full (coffee, tea, soda, water, and
lemonade).
-Breakdown trays of soiled dishes and linen in the dishroom
according to established standards.
-Answer the telephone according to standards.
-Consistently upsell food, beverage and promotional items to
guests.
-Be familiar with fire extinguishers, locations and know how to use
them.
-Receive and deliver food and beverage orders and collect
payment.
-Ensure overall guest satisfaction.
Wyndham Hotels & Resorts is committed to attracting, motivating,
and retaining talented team members who align with our company's
core values. We are proud to reward our full time team members with
comprehensive benefit programs and resources which include:
-Health insurance with HSA and FSA options
-Dental insurance
-Vision insurance
-Life/AD&D insurance
-Short- and Long-Term Disability coverage
-401(k) with generous company match
-Paid Time Off (PTO)
-Paid Holidays
Participation in any of the benefit plans and programs made
available to team members is subject to satisfaction of eligibility
requirements. Wyndham Hotels & Resorts reserves the right to amend
or terminate any benefit plan or program at any time in accordance
with applicable law.
Wage Rate: $15+ tips+ premier ski pass (FT only)
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the
world and a leading hotel management company. We stand 22 brands
strong across 9,000 hotels in more than 95 countries, and we offer
the most diverse collection of hotel experiences in the world. Our
iconic brands, united by the richest and simplest rewards program
in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we
champion everyday travelers. We believe guests deserve great
experiences, and our robust portfolio-distinguished by our leading
economy and midscale brands-delivers just that.
We are AmericInn-- by Wyndham, Baymont-- by Wyndham, Days Inn-- by
Wyndham, Dazzler-- by Wyndham, Dolce Hotels and Resorts-- by
Wyndham, Esplendor-- Boutique Hotels by Wyndham, Hawthorn Suites by
Wyndham--, Howard Johnson-- by Wyndham, La Quinta-- Inns & Suites,
Microtel by Wyndham--, Ramada Encore by Wyndham, Ramada Worldwide--
by Wyndham, Registry Collection Hotels, Super 8-- by Wyndham, The
Trademark Collection-- by Wyndham, Travelodge-- by Wyndham, TRYP by
Wyndham--, Wingate by Wyndham--, Wyndham Alltra, Wyndham Garden--,
Wyndham Grand-- and Wyndham Hotels and Resorts--.
Headquartered in Parsippany, N.J. with offices around the globe in
London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels &
Resorts employs approximately 9,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
Job Location: Dolce Aspen Meadows, 845 Meadows Road, Aspen,
Colorado 81611
Employment Status: Full-time
Keywords: Aspen Meadows Resort, a Dolce Resort, Aspen , Outlet Server (AM breakfast), Other , Aspen, Colorado
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