Group Coordinator - St. Regis Aspen Resort - (21155219)
Company: Marriott International, Inc.
Posted on: January 11, 2022
Live Fully at Marriott International - #1 Leader in Hospitality
At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
St. Regis Aspen Resort, located at 315 E Dean St, Aspen, CO , 81611
is currently hiring a Group Coordinator.
Responsibilities include: Process all reservation requests,
changes, and cancellations received by phone, fax, or mail.
Identify guest reservation needs, determine appropriate room type,
and verify availability of room type and rate. Explain guarantee,
special rate, and cancellation policies to callers. Accommodate and
document special requests. Answer questions about property
facilities/services and room accommodations. Follow sales
techniques to maximize revenue. Communicate information regarding
designated VIP reservations. Input and access data in reservation
system. Respond to any challenges found for accommodating rooming
requests by communicating with appropriate individual or
department. Oversee accuracy of room blocks and reservations. Input
group rooming lists using reservation systems, revise room blocks
to maintain the required number of available rooms and keep
organized files of all groups. Set-up proper billing accounts
according to Accounting policies.
Follow all company policies and procedures; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards;
anticipate and address guests' service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak
with others using clear and professional language; prepare and
review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain
positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of
other employees. Comply with quality assurance expectations and
standards. Read and visually verify information in a variety of
formats. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.
The hourly rate for this position is $21 per hour and offers health
care benefits, flexible spending accounts, 401(k) plan, earned paid
time off and/or sick leave, life insurance, disability coverage,
and other life and work wellness benefits. Benefits may be subject
to generally applicable eligibility, waiting period, contribution,
and other requirements and conditions.
Apply now at :
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others.
Chat, engage and follow us on social media. -
Visit www.marriott.com/careers to learn more about our workplace
culture and career opportunities.
Marriott International is an equal opportunity employer.We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture.We are committed to non-discrimination
onanyprotectedbasis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Aspen , Group Coordinator - St. Regis Aspen Resort - (21155219), Other , Aspen, Colorado
Didn't find what you're looking for? Search again!