Guest Service Supervisor
Company: Arkansas Valley Adventures
Location: Buena Vista
Posted on: May 14, 2022
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Job Description:
AVA Rafting & Zipline: Guest Service SupervisorNow Accepting
Applications for the 2022 Summer Season!Location: Buena Vista, CO
Schedule: Seasonal Full Time Pay Rate: $16.00 - $17.00/hr. DOE, +
$100-250 Monthly Sales Bonus if goals are met, + up to 10%
end-of-season bonusWhy not work for the best adventure guide
company in the state of Colorado. AVA has several locations that
all offer their own unique opportunities and activities (so much
more than rafting and ziplining). Employees enjoy consistent work
where they help make lifetime memories for their guests every day.
The good times don't stop on your days off as AVA employees can
experience any of our activities they want for free or even rent
out company equipment on their own free of charge.Our positive and
energetic culture have led countless co-workers to friends and
memories that last a lifetime. There are even opportunities for
year-round employment through our sister companies, Breckenridge
Ski & Sport and Peak 1 Express. What are you waiting for? Adventure
awaits.Why work for AVA Rafting & Zipline? Click Here!Perks:Up to
10% End of Season BonusMonthly Sales BonusesFree Adventure Trips
with AVAFree Shared Shuttle Services with Peak 1 ExpressFree Ski,
Snowboard and Bike Rentals with Breckenridge Ski & SportYear-round
work opportunities available through AVA, Peak 1 Express and
Breckenridge Ski & SportHealth Insurance & 401(k) offered to
full-time, year-round employeesRec Center Access offered at Idaho
Springs LocationEmployee Campground offered at Buena Vista
LocationProForm Deals Available to All EmployeesDiscounts for
Friends & Family on AVA Adventure TripsDiscounts for Friends &
Family on Peak 1 Express ServicesRequirements:Deliver exemplary
guest service to satisfy and surpass guest expectations and to
ensure a world class experience.Hire, maintain, and train employees
on delivering highest level of guest service, sales skills, and
performing all tasks required of Retail/Office StaffManage and
communicate daily sales goals for retail/photo salesEnsure
financial accountability for office, including daily transactions
and balancing end of day reports (both POS and Adventure Res),
security of on-premise monies, bank deposits, change orders and
adequate change in stock.Create weekly schedule for all
Retail/Office StaffMaintain high knowledge base of POS system and
ARSOversee all incoming retail orders at beginning of season and
throughout season: creating new inventory items, processing in POS
system (POS and receiving orders), tagging, organizing and getting
merchandise on floor in timely mannerMaintain full knowledge of all
products in storeOversee reorders throughout season of store's
products, communicate with Merchandising Manager in Breckenridge on
reordersDirect full-store monthly inventoryOversee and take
responsibility for completion of the following:Cleanliness and
organization at all times of store, restrooms, offices, break
rooms, storage spacesPick up trash around OutpostDaily watering
schedule for flowers and grassProduce daily check-in reports for
all activitiesAll waivers collected and properly signed for all
trips, organized by trip/TL sheetDouble check any outstanding
balances or notes from Breckenridgesales/reservations office,
collect and file necessary vouchersSupplies ordered and kept in
stock for cleaning, bathrooms, office supplies, photo sales.Create
and maintain organization systems for retail storage, paperwork and
reportsMaintain functioning computers and computer systems for
photo programs/sales, POS programs/sales, ARS, internet service,
clock-in computers and any other office computers.Check and reply
to emails dailyWork with Property Manager to maintain cleanliness
and upkeep of entire Outpost propertyWork with Operations Managers
and General Manager on any other assigned tasksPerform all tasks of
Guest Service Staff (see job description)Must be able to pass
criminal background checkUnderstand and exemplify AVA core values,
vision and missionClick Here to view AVA Core Values, Vision &
MissionPreferred Experience:Strong understanding of guest
service.Customer Service/Communication SkillsCompletion of High
School level education or higherIf you are interested in joining
the AVA Team this summer, then please apply today! AVA strives to
deliver the very highest level of guest service while bringing
awareness and understanding of the surrounding wilderness to our
guests. As leaders in our industry, we set examples in safety,
professionalism, outdoor skills and guest service, while providing
low-impact environmental recreation. Apply Today! AVA Rafting &
Zipline is an equal opportunity employer. Qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, gender identity, sexual orientation, national
origin, age, disability, protected veteran status or any other
status protected by applicable law.
Keywords: Arkansas Valley Adventures, Aspen , Guest Service Supervisor, Other , Buena Vista, Colorado
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here to apply!
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