Bell Person - Residences at The Little Nell - Summer
Company: The Little Nell
Location: Aspen
Posted on: June 14, 2022
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Job Description:
Job Description Company Description Ski-in, ski-out. Five-Star,
Five-Diamond, Little Nell service. The Silver Queen Gondola and
Ajax Patio at your front door. You can---t get much closer to the
center of the Aspen life. Residences at The Little Nell are
privately owned, but available by the week or the month. You have a
dedicated hospitality and Concierge team and 24-hour room service.
Want a home? You have all that and a gourmet kitchen too. At The
Residences, you have a magnificent rooftop pool and water garden,
gym and yoga studio, private decks or furnished balcony, and heaven
on earth. Job Description Summary The Bell Person assist arriving
and departing guests with their luggage. Provide information and
services to guests and patrons. Essential Job Functions --- Escort
arriving guests to their rooms on a rotating basis with other Bell
staff, handling their luggage with care and efficiency --- Give
summary of hotel information to guest --- Ensure guest room is in
order and describe location of television remote, air conditioning
control, guest services directory, safety procedures, etc. to
guests checking in --- Handle luggage for tour or group check-ins
in accordance with established procedures --- Follow baggage
tagging procedures and ski storage procedures --- Transport
in-house guest skis to Ski Concierge and at end of the day ---
Assist the Concierge and Ski Concierge on duty as required by
answering the phone and taking messages --- Assist with valet
parking, door and driving functions as needed --- Know about all
daily functions, locations, and times for appropriate guest
direction --- Perform tasks as required by the Concierge on duty to
provide maximum guest service --- Describe all hotel services and
hours of operation; provide safety information and other
information as needed --- Deliver messages, packages, or other
items to guest rooms or other areas of the hotel expeditiously,
placing in designated areas --- Assist departing guest with their
luggage from guest rooms and checking it into storage, or bringing
it to the entrance and assisting doorperson in loading it into the
automobile --- Maintain a high standard of cleanliness in the
Living Room, Lobby and Bell storeroom --- Polish the brass bell
carts daily --- Report any deficiencies or guest dissatisfaction at
once to the Front Desk and Guest Services Manager --- Display a
high level of friendly and courteous service at all times, as well
as a cooperative attitude with all hotel employees --- Make manager
aware of guest---s comments or complaints --- Report to work in a
neatly groomed and acceptable manner as outlined in the Employee
Resource Guide --- Report to work on time --- Comply with all
policies of the Rooms Division, The Little Nell, and Aspen Skiing
Company --- Be familiar with hotel fire and safety procedures ---
Assist in emergency and security procedures as directed by
management --- Complete tasks and projects delegated by your
manager and assist other departments as staff and business levels
demand Qualifications --- High school diploma or equivalent ---
Current Driver---s License with no violations --- Previous hotel
experience helpful --- Able to handle a variety of different tasks
at the same time --- Command of the English language Additional
Information Supervision Given and Received Given: This position has
no supervisory responsibilities. Received: Works under direct
supervision of Guest Services Manager. Tasks are assigned according
to specific procedures, and work is checked frequently.
Instruction, advice and assistance are readily available. Work
Environment and Physical Demands --- Ability to be on your feet,
kneel and bend for extended periods of time --- Regularly work in
adverse conditions and requiring the use of protective
apparel/equipment to prevent exposure to the elements as well as an
office environment and may be required to walk on slippery and
uneven surfaces --- Must be able to lift, push or pull occasionally
up to 50 lbs. individually or with assistance The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. This job
description is designed to indicate the general nature and level of
work. It is not designed to contain or be interpreted as a
comprehensive list of all duties, responsibilities, and
qualifications required of employees assigned to this job. Duties
and responsibilities may change at any time with or without notice.
Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel
is an equal opportunity employer. For an overview of Aspen Skiing
Company's benefits and other compensation visit
aspensnowmass.com/jobs/benefits As of March 11th 2022, Aspen Skiing
Company, ASPENX, The Little Nell, and The Limelight Hotels will no
longer require all active employees to be fully vaccinated in the
workplace. Read more about our policies as it relates to employee
safety here
Keywords: The Little Nell, Aspen , Bell Person - Residences at The Little Nell - Summer, Other , Aspen, Colorado
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