Company: ServiceTec International Inc.
Location: Twin Lakes
Posted on: June 20, 2022
Title: Team Lead
Location: Denver International Airport (DEN), Denver, CO
"Instantly recognizable" is the best way to describe Denver
International Airport. Would you like to be part of a team working
inside that iconic structure? Would you like to know what is going
on in the background when an airline agent says "our system is
currently down"? If you are looking for an exciting challenge,
whereby no two days are the same, then this position may be for
you. Further information on this role is detailed below:
Position Overview: The Team Lead is the senior ServiceTec employee
on location, responsible for the Company's day-to-day activities at
Denver International Airport (DEN) including planning, organizing,
staffing and controlling all aspects of ServiceTec's operation at
Responsible for all aspects of service delivery, contract
compliance, staff administration, budget compliance and
Coordinates staff training, coaching, mentoring and recurrent
training and awareness sessions, where needed.
Ensures all local ServiceTec employees conduct themselves in a
professional and tactful manner at all times and that the Company's
dress code policy or local policy is adhered to. Telephone manner
is as important as direct contact.
Proven strong team leadership skills, preferably managing a team
supporting technology within the site-based customer service
environment of a large organization.
College diploma or university degree in the field of Computer
Science, Information Technology, or related field.
Exceptional communication, attention to detail and decision-making
skills. Organized and methodical with the ability to plan and
prioritize time sensitive tasks.
Possess a thorough knowledge of a wide variety of technology.
Able to work in a stressful environment and use professional
etiquette when dealing with Denver International Airport personnel,
associated customers, and outside vendors.
Must pass a background investigation, which includes a criminal
history check as part of requirements by TSA and to complete
airport safety training.
Be independently mobile throughout work locations, and able to
move, unaided, from one working level to another.
Able to negotiate security checkpoints and screening access points
without assistance. Maintain security clearance at all times.
Must have a valid Driver's License.
Experience working in airports is preferred, but not a
FLSA Status and Hours: This is a full time, salaried, exempt
position with great hours: Mon-Fri 8am-5pm. Salary and benefits
information will be provided should you be selected for an
Excellent healthcare benefits: Medical and Dental
401K including an employer match
Paid time-off and sickness leave
Paid Military Leave
About Us: ServiceTec is the world's leading independent provider of
managed IT services for airports and airlines. We have offered
world-class support for IT systems at airports since 1989. With
multiple bases in North America and Europe, we have an unsurpassed
reputation for the maintenance and support of business-critical
systems across the entire airport infrastructure.
ServiceTec is a people-oriented company. We value our employees,
believing they should be treated fairly, with courtesy and respect.
We believe people work better when they feel supported and know
that there is a team behind them. We nurture talent and our
philosophy is to promote from within. We consistently recognize
those employees who go "above and beyond."
For Immediate consideration, please send in your resume and cover
letter, including salary expectations, which will be treated in
ServiceTec International, Inc. is an Equal Opportunity Employer and
will comply with all applicable local, state, and federal statutes
concerning equal employment opportunity with regards to all
employees whether full time, part time, casual, temporary, and
seasonal or contract.
The company will not discriminate on grounds of sex, trans-gender
status, sexual orientation, religion or belief, marital status,
civil partnership status, age, race, ethnic origin, color,
nationality, national origin, disability or on other grounds not
prohibited by legislation.
We are thankful to receive any applications; however, only those
selected for an interview will be contacted.
Your application will be held on file indefinitely, if you wish to
have your personal data removed, please follow the instructions in
the application acknowledgement email you will receive.
Keywords: ServiceTec International Inc., Aspen , Team Lead, Other , Twin Lakes, Colorado
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