Night Auditor- The Little Nell - Housing Available

Company: The Little Nell
Location: Aspen
Posted on: January 17, 2023

Job Description:

Job Description

Summary -

The Night Auditor will perform daily audit functions according to the daily audit checklist and complete tasks in a timely manner. The Night Auditor will act as Front Desk, Concierge and PBX during the overnight hours. Shifts will be 11pm-7am.

Essential Job Functions

--- Act as Front Desk Receptionist, Concierge and PBX Operator during this shift

--- Assist with guest requests and any guest concerns or issues

--- Run Night Audit Daily Processing to roll hotel date

--- Notate and follow up on Wake Up Calls from the wake up call sheet

--- Roll all Expected Arrivals and No shows to next day

--- Verify all Retail outlet charges are posted

--- Post overnight parking charges

--- Post room and tax

--- Perform check in and check out duties

--- Wash and polish champagne glasses from the champagne welcome program.

--- Print and distribute House Reports, including arrivals, departure and in-house report

--- Sort and file daily receipts for all restaurant outlets

--- Act responsibly and in accordance with policies and procedures in the event of an emergency

--- Make management aware of guest's comments and complaints

--- Report to work on time, and in a neatly groomed and acceptable manner as outlined in the employee handbook

--- Comply with all policies and procedures for the Front Desk department, The Little Nell, and Aspen Skiing Company

--- Is familiar with hotel fire and safety procedures. Assist in emergency and security procedures as directed by management

--- Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand

--- Answer incoming internal and external phone calls, as well as additional PBX (phone operator) duties as needed

Keywords: The Little Nell, Aspen , Night Auditor- The Little Nell - Housing Available, Other , Aspen, Colorado