Plato\u0027s Server - $18/hour + gratuity
Company: Aspen Meadows Resort
Location: Aspen
Posted on: September 21, 2023
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Job Description:
The Plato's Server is responsible for providing the highest
quality of service to guests in an attentive, courteous, and
efficient manner. He/she is also responsible for receiving and
delivering guests orders and collecting payment.
Education & Experience
-High School diploma or equivalent and/or experience in a hotel or
a related field preferred.
Physical Requirements
-Flexible and long hours are sometimes required.
-Medium work-Exerting up to 50 pounds of force occasionally, and/or
20 pounds of force frequently or constantly to lift, carry, push,
pull or otherwise move objects.
-Ability to stand during the entire shift.
-Must be able to maneuver throughout the dining area while carrying
full trays of beverages.
General Requirements
-Must be able to effectively communicate both verbally and written,
with all levels of employees and guests in an attentive, friendly,
courteous, and service-oriented manner.
-Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental functions to
meet deadlines.
-Approach all encounters with guests and employees in an attentive,
friendly, courteous, and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance in compliance with Salamander Hotels &
Resorts Standards, as required by scheduling, which will vary
according to the needs of the hotel.
-Maintain high standards of personal appearance and grooming, which
includes wearing the proper uniform and nametag.
-Comply with Salamander Hotels & Resorts Standards and regulations
to encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify problem areas and
assist in implementing solutions.
-Must be effective in handling problems, including anticipating,
preventing, identifying, and solving problems as necessary.
-Must be able to understand and apply complex information, data,
etc. from various sources to meet appropriate objectives.
-Must be able to cross-train in other hotel-related areas.
-Must be able to maintain the confidentiality of information.
-Must be able to show initiative, including anticipating guest or
operational needs.
-Perform other duties as requested by management.
-Maintain a friendly and warm demeanor at all times.
Fundamental Requirements
-Employees must at all times be attentive, friendly, helpful, and
courteous to all guests, managers, and fellow employees.
-Be familiar with the organization of the Restaurant(s), lounges,
and Room Service and know the function of each job position.
-Have a thorough knowledge of menus and current specials in
applicable outlets.
-Service guests with all beverage requirements in an attentive,
courteous, and efficient manner.
-Pre-bus all tables removing soiled dishes after each course.
-Be familiar with the operation of the P.O.S system.
-Perform cashiering functions by closing checks and preparing
end-of-shift paperwork.
-Perform opening and closing procedures and side-work duties
according to station rotation assignment and established
checklist.
-Ensure that tables and side stands are kept stocked, tidy and
clean.
-Keep all beverages at least -- full (coffee, tea, soda, water, and
lemonade).
-Breakdown trays of soiled dishes and linen in the dishroom
according to established standards.
-Answer the telephone according to standards.
-Consistently upsell food, beverage, and promotional items to
guests.
-Be familiar with fire extinguishers, and locations and know how to
use them.
-Receive and deliver food and beverage orders and collect
payment.
-Ensure overall guest satisfaction.
Salamander Hotels & Resorts is committed to attracting, motivating,
and retaining talented team members who align with our company's
core values. We are proud to reward our full-time team members with
comprehensive benefit programs and resources which include:
-Health insurance with HSA and FSA options
-Dental insurance
-Vision insurance
-Life/AD&D insurance
-Short- and Long-Term Disability coverage
-401(k) with a generous company match
-Paid Time Off (PTO)
-Paid Holidays
Participation in any of the benefit plans and programs made
available to team members is subject to satisfaction of eligibility
requirements. Salamander Hotels & Resorts reserves the right to
amend or terminate any benefit plan or program at any time in
accordance with applicable law.
Benefits for full-time employees include but are not limited to the
following with an employee contribution: Medical, Dental, Vision,
Short-term Disability, and Long-term Disability after 90 days of
employment. Employer-provided Basic Life Insurance and Basic
AD&D are provided after 90 days of employment. 401K eligibility
is available to full-time employees after 90 days of employment,
and part-time employees after working 1000 total hours. Currently,
401K Match is $0.50 on the $1.00 of an employee's contribution up
to 6%; there is a 5-year vesting period.
Salamander Hotels & Resorts is an equal opportunity employer. All
aspects of employment including the decision to hire, promote,
discipline, or discharge, will be based on merit, competence,
performance, and business needs. We do not discriminate on the
basis of race, color, religion, marital status, age, national
origin, ancestry, physical or mental disability, medical condition,
pregnancy, genetic information, gender, sexual orientation, gender
identity or expression, veteran status, or any other status
protected under federal, state, or local law. Salamander is a
drug-free workplace and participant in E-Verify.
Keywords: Aspen Meadows Resort, Aspen , Plato\u0027s Server - $18/hour + gratuity, Other , Aspen, Colorado
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