AspenRecruiter
the smart solution for Aspen jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Aspen
Posted on: April 29, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLdeborah3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Aspen , Inbound Travel Consultant, Other , Aspen, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Club Loss Prevention Officer''RCDCR'' The Ritz-Carlton Club, Vail - (19000YRU)
Description: Club Loss Prevention Officer''RCDCR'' At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, (more...)
Company: Marriott International
Location: Aspen
Posted on: 05/21/2019

Bell Person (RCDCR) - Ritz-Carlton, Aspen (18000CCL)
Description: Bell Person RCDCR At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays (more...)
Company: Marriott International
Location: Aspen
Posted on: 05/21/2019

HOT TRAN$FER LEAD$ sent to your phone LIVE! BIG BUCK$! No travel!
Description: We do NOT merely save small business owners money on their merchant credit card processing fees. We ELIMINATE their fees entirely This can save your business owner
Company: Colorado Protection, LLC - zipCCfees
Location: Vail
Posted on: 05/21/2019


Registrar (PRN only)
Description: Job Summary: br br The Registrar, working in either the Main Desk or the Emergency Room locations, is responsible for complete and accurate registrations, including the proper completion of required (more...)
Company: Aspen Valley Hospital
Location: Aspen
Posted on: 05/21/2019

County Positions
Description: EMPLOYMENT br OPPORTUNITIES br ANIMAL SERVICES: br Animal Services Officer br 15.82/hr br Actively Recruiting br CRIMINAL JUSTICE
Company: MC HUMAN RESOURCES PERSONNEL DEPT
Location: Grand Junction
Posted on: 05/21/2019

Telecommute Business Development Specialist
Description: Are you seeking a career that will allow you the ability to work from home with a greater earning potential TeleReach Corporate offers both. As a Business Development Representative with TeleReach, you (more...)
Company: TeleReach Corporate
Location: Aspen
Posted on: 05/21/2019

Spa Supervisor (RCDCR) - Ritz-Carlton, Aspen - (19000T81)
Description: Spa Supervisor RCDCR At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience (more...)
Company: Marriott International, Inc.
Location: Aspen
Posted on: 05/21/2019

Bid On Local Landscaping Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Grand Junction
Posted on: 05/21/2019

Registered Nurse Resident 6010 - Vail
Description: NEW GRADUATE POSITION FOR THE EMERGENCY ROOM:Vail Health Emergency Department takes care of patients across the age spectrum from infants to the elderly. We are a rural Level III Trauma Center Community (more...)
Company: Vail Health
Location: Vail
Posted on: 05/21/2019

Business Development Specialist
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Aspen
Posted on: 05/21/2019

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Aspen RSS job feeds