Club Loss Prevention Officer (RCDCR) - Ritz-Carlton Club & Res, Vail (17000R19)
Posted on: September 28, 2019
Club Loss Prevention Officer (RCDCR) We make stories like this
possible every day. Whether were helping a budding chef create a
favorite meal, or an anxious dad find a camera full of memories,
were proud to welcome our guests to a home away from home. Because
at The Ritz-Carlton, we never forget that we are creating guests
for life. Ritz-Carlton Club & Res, Vail, located at 728 West
Lionshead Circle, Vail, CO, 81657 currently has the following
opportunity: Club Loss Prevention Officer (RCDCR) (17000R19):
Patrol all areas of the property; assist guests with room access.
Monitor Closed Circuit Televisions, perimeter alarm system, duress
alarms, and fire life safety system. Lock property entrances when
required. Conduct daily physical hazard inspections. Respond to
accidents, contact EMS or administer first aid/CPR as required.
Assist guests/employees during emergency situations. Notify
appropriate individuals in the event of accidents, attacks, or
other incidents. Defuse guest/employee disturbances. Call for
outside assistance if necessary. Complete incident reports to
document all Security/Loss Prevention related incidents. Handle all
interruptions and complaints. Resolve safety hazard situations.
Escort any unwelcome persons from the property without interrupting
the orderly flow of property operation. Report to scenes of vehicle
accidents/thefts. Call for assistance using proper code responses.
Complete a Loss Prevention shift summary/daily activity report.
Maintain confidentiality of all Security/Loss Prevention and
property reports/documents; release information only to authorized
individuals. Conduct investigations and gather evidence. Conduct
interviews with relevant parties. Follow all company policies and
procedures; report accidents, injuries, and unsafe work conditions
to manager; complete safety training and certifications; ensure
uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests' service needs;
assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional
language; prepare and review written documents accurately and
completely. Develop and maintain positive working relationships
with others; support team to reach common goals. Comply with
quality assurance expectations and standards. Stand, sit, or walk
for an extended period of time. In addition some states may have
additional licensing/registration requirements to be considered for
this position. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors. We
invite you to learn more about this position and apply at:
Connect with us on social media to keep up to date on The
Ritz-Carlton news, learn more about our culture, and engage with
the Careers team on Facebook. Join The Ritz-Carlton Ladies and
Gentlemen. The Art and Soul of Hospitality. The Ritz-Carlton is an
equal opportunity employer committed to hiring a diverse workforce
and sustaining an inclusive culture. The Ritz-Carlton does not
discriminate on the basis of disability, veteran status or any
other basis protected under federal, state or local laws.
Keywords: Marriott, Aspen , Club Loss Prevention Officer (RCDCR) - Ritz-Carlton Club & Res, Vail (17000R19), Other , Aspen, Colorado
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