Rental Technician Lead - Winter 23-24

Company: Aspen Skiing
Location: Aspen
Posted on: September 14, 2023

Job Description:

Job Description
The Lead Rental Technician is the first person responsible for all activities associated with daily operations on the rental floor of their location and leads other rental technicians in the proper selection, fitting, renting and selling of a variety of winter sports equipment and accessories. -This position has the highest standards of customer service, excellent communication skills, and be able to handle multiple complicated situations. -Essential Job Functions
--- - - -Lead Rental team within location, through leadership, cross-training employees and answering technical questions from the team
--- - - -Greet guests and maintain a friendly and helpful attitude when dealing with guest needs
--- - - -Provide fast, accurate and appropriate selection and fitting of a variety of winter sports equipment
--- - - -Act independently to assure efficient, clean and organized shop/facilities operations at all times
--- - - -Maintain a broad knowledge base adequate enough to answer all guest equipment-related queries as well as a variety of resort-wide information
--- - - -Acquire and retain detailed Rental and Retail product knowledge to best serve guests and to help achieve departmental sales goals
--- - - -Utilize great attention to detail in the completion of all tasks and in supporting daily shop operations
--- - - -Run Skis and Snowboards over waxing equipment when required
--- - - -Comply with required risk management and indemnification procedures
--- - - -Other duties as assigned
Qualifications
--- - - -2 years of previous rental shop experience required -
--- - - -Previous customer service experience required
--- - - -High School Diploma or Equivalent preferred -
--- - - -Written and speaking fluency in English required
--- - - -Bi-lingual language skills (Spanish, Portuguese, French or others) preferred
--- - - -Must pass ski manufacturers' binding certification (on-the-job training provided)
Additional Information
Supervision Given & Received: -
Given: This position has no supervisory responsibilities. -
Received: Works under direct supervision of the Rental Shop Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts. The noise level in the work environment is usually moderate.Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.--- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700. - - - - - - - - - This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.Aspen Skiing Company / ASPENX / The Little Nell / -Limelight Hotel -is an equal opportunity employer. - -For an overview of Aspen Skiing Company's benefits and other compensation visit - -As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. -Read more about our policies as it relates to employee safety PandoLogic. Keywords: Rental Clerk, Location: Aspen, CO - 81612

Keywords: Aspen Skiing, Aspen , Rental Technician Lead - Winter 23-24, Professions , Aspen, Colorado