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Guest Services Representative - Aspen, CO

Company: Aspen Skiing
Location: Aspen
Posted on: September 24, 2022

Job Description:

Job DescriptionThe Guest Service Representative position is responsible for interacting with guests to ensure a memorable experience throughout the ski area. This position may cover work areas such as base area, on-mountain and parking lots.Essential Job Functions

  • Greet guests and maintain a friendly and helpful attitude dealing with guest needs
  • Be able to answer questions, promote and offer information about the resort and surrounding area
  • Set-up, operate, maintain and breakdown work area while ensuring a safe and neat environment
  • Report complaints and guest concerns to supervisor in a timely manner
  • Collect, handle and store ski/snowboard equipment
  • Conduct market research surveys with on-site guests when necessary
  • Perform other duties as assignedQualifications
    • High School diploma or equivalent
    • Previous experience in the guest service industry preferred
    • General knowledge of the resort and area preferred
    • Basic computer skills preferred
    • Basic accounting skills preferredAdditional InformationSupervision Given and ReceivedSupervision Given: This position has no supervisory responsibilities.-- Supervision Received: Works under direct supervision of the Guest Services Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.-- Work Environment and Physical DemandsAbility to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time -- Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces-- Must be able to frequently lift, push or pull up to 50 lbs individually or with assistance-- The physical demands described here are representative of those that-- must be met-- by an employee to successfully perform the essential functions of this job.----- -- Reasonable accommodations-- may be made-- to enable individuals with disabilities to perform the essential functions.----- -- ----- ------- ---- This job description-- is designed-- to indicate the general nature and level of work. It-- is not designed-- to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.-- Aspen Skiing Company / ASPENX / The Little Nell /-- Limelight Hotel-- is an equal opportunity employer.-- -- For an overview of Aspen Skiing Company's benefits and other compensation visit-- aspensnowmass.com/jobs/benefitsAs of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace.-- Read more about our policies as it relates to employee safety herePandoLogic. Keywords: Guest Service Agent, Location: Aspen, CO - 81612

Keywords: Aspen Skiing, Aspen , Guest Services Representative - Aspen, CO, Sales , Aspen, Colorado

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