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Retail Sales Associate, Experience

Company: Canada Goose Inc.
Location: Aspen
Posted on: November 18, 2022

Job Description:

Company Description Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people. Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking. Job Description Position Overview: The Brand Ambassador, Experience is accountable for creating and providing an outstanding customer experience that exemplifies the authenticity of Canada Goose. They will execute store functions in relation to customer experience and operational efficiency while ensuring excellence in all areas and maintaining Canada Goose's expectations of quality and authenticity at our Aspen location. What you will do: Achieve or exceed personal sales targets and productivity standards
Contribute to a positive store environment through effective communication and teamwork
Attend and participate in all store meetings, events and product knowledge sessions
Demonstrate values and behaviours consistent with Canada Goose's culture
Ensure an outstanding customer experience
Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
Contribute to respective location's Units per Transaction (UPT) by introducing new, underperforming and strategic categories
Develop, maintain and drive personal customer relationship management through clienteling and after sale customer engagement
Leverage in store elements to provide a memorable customer experience
Comply with store operating procedures to minimize store shrink
Handle all Point of sale (POS) transaction in compliance with company standards
Support in the overall upkeeping of physical store maintenance and standards
Effectively maintain Visual Merchandise directives What we are looking for from you: Minimum 2 years of retail experience, preferably in a customer focused environment
Proven track record of successful sales experience
Bonus points for experience working in high volume traffic environments for affluent and luxury brands
Ability to stand for long periods of time and flexible to work retail hours including evenings, weekends and holidays
Strong time management and multi tasking skills
Ability to work efficiently in a fast-paced and team orientated environment
Excellent communication and interpersonal skills
Able to work independently and as part of a team
Basic skills in Microsoft Office, specifically, Word and Excel
Bonus points for proficiency in another language Salary Range: $18-22 / hour USD Additional Information All your information will be kept confidential according to EEO guidelines.

Keywords: Canada Goose Inc., Aspen , Retail Sales Associate, Experience, Sales , Aspen, Colorado

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